Adobe Illustrator New Tools

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Randell Magtoto

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Aug 5, 2024, 3:14:43 AM8/5/24
to illopicen
YESYES YES! This is happening to me! My tools just randomly MOVE or get hidden UNDER another tool! It just started...like a month or 2 ago. I've been using Illustrator [mac] since Illustrator #1...every day....this is WEIRD and so friggin' annoying. And god help you if you reset your tools.....DO NOT DO THAT....i did, and it f'ed everything up.

I should have updated this. I finally chatted with Creative Suite customer support. They remotely took over my computer and trashed loads of preference files, caches and a number of other files hidden away in my the library file. There's no way I could have ever figured out which ones to throwaway. After that the tool panel is behaving correctly again, although now photoshop has lost its tools.


Resetting the workspace actually fixed the issue for me and did not screw anything else up at all. I am not sure why you are telling people not to try this when it could absolutely solve their issue..


Spent 4.5 hours with customer service. No results. It seems to be related in some way to having the application frame toggled on or off (Window > Application Frame). I really can't stand the application frame so I always turn it off. In my work flow it is helpful to be able to quickly move an art board out of the way and see the desktop.


We tried everything. Uninstalled all CS apps (lost all my preferences, extensions and a handful of OTF fonts... sucks). We erased basically everything adobe off the computer via a adobe cleaner app the customer service person installed. We created two new user profiles on my computer and used clean installs of illustrator. Problem comes back immediately and seems to be more persistent. My tools keep getting locked out. No obvious work around I can find. Downloaded illustrator 2018 and am using that waiting for a fix.


update, 6.30.19. After many claims by adobe customer service that the issue must me within my system I finally bought a brand new $3k computer. With a completely new system and not a single file from my old computer yet imported problem persists and new ones. Adobe's customer support has 6 times now transferred me and 2 times told me that "my shift is ending now I will transfer you to someone who will help". No one helps.


Latest update... per adobe's advice bought a new computer. Problem persists with latest mac and new install ( did not transfer any info from old computer). With customer support for many more hours more. Several customer support agents "ended their shifts" as soon as I was transferred without me saying anything. No one took up their spot. Promised a manager call 3 separate times. No call ever. Just received email that my case is closed and my account is canceled!!!! Outrageous. Most up to date mac and adobe software possible.


This is happening to me too. All tools disapear and I have to restart Illustrator. OS X 10.14.4 Illustrator 24.0.1 although it kept happening with previous versions. Restarting Illustrator usually brings them back


Hi there! I've been having the same issue. I teach a Media course to 7th and 8th grade students, and they're learning Illustrator. Their panels and toolboxes keep disappearing, and it's not a 'hit TAB' issue. 'Reset Essentials' is ghosted out. My only solution is to go to Window--> Toolbars --> Advanced to make the toolbox come back, and Window--> Whatever to make their missing panels come back. It's ridiculous. Any advice, Adobe? I'd rather teach my kids than spend time trying to solve these issues!


My Illustrator does this, or another issue. I'm on pointer tool and then switch to drawing a box. Suddenly the hand or black pen tool appears. I click every tool and it doesn't change. I can't do anything in the file. sometimes if I click back to the desktop and then back to Illustrator it corrects itself. Now I have been sitting here for 20 min. clicking back and forth and evrything on the page and it will not get off the black no pen tool. Also, it deletes my layers. Which is a big issue because the EFI printer I use requires layers to be names White_Ink Clear_Ink for color seperations. I save out the pdf file needed for printer output and all of my layers are gone and it populates everything with clipping masks. Clipping masks hides the art in the Rip software. The printer is VERY specific on the file format and Illustrator is NOT cooperating!!


Also, it deletes my layers. Which is a big issue because the EFI printer I use requires layers to be names White_Ink Clear_Ink for color seperations. I save out the pdf file needed for printer output and all of my layers are gone and it populates everything with clipping masks. Clipping masks hides the art in the Rip software. The printer is VERY specific on the file format and Illustrator is NOT cooperating!!


Whenever the laptop sleeps the location of tools and workspace are scrambled into new locations upon wakeup (see before and after sleep images). Driving me crazy.... every time I try to do anything I have to search around for my pallets and tools. Each time things are moved into new and different locations like a game of hide and seek.


I have a Wacom Cintiq pro 24 as my 2nd monitor and I have encountered issues between adobe/ apple/ wacom drivers many times. This doesn't happen with the same monitor connected to my imac and it only happens with adobe software (illustrator primarily).


"Adjust and arrange displays. After you connect an external display or projector, use Displays preferences in System Preferences to set how the displays are arranged, turn screen mirroring on or off, and make other adjustments to color, resolution, and more."


Since you mentioned that the issue only happens with Adobe software, we'd suggest continuing to work with the developer for further assistance. If you need help getting back in touch with the developer, please check out this link: How to contact an app developer


I've tried every combination of making my 2nd monitor the main display, or extended and locking my apps to different windows but none of that changes anything. No part of what is on my 2nd screen is stretching on to my 1st screen.


This isn't the exact same thing that happens when my laptop sleeps or restarts (menus and windows moves to random locations on either screen) but it seems odd that moving the display's position moves things on the 2nd monitor doesn't it?


Thanks. Adobe's help is absolutely and entirely useless. Just hoping someone on here might have found a fix. I suspect it is a combination of wonky Wacom drivers and adobe. Usually that is the case. Wacom says the issue is related to "huge memory leaks" from Apple but I don't know what that means. Adobe says to reinstall the software (for any issue of any kind... even when I just couldn't find a tool in the menu).


However, if I do exactly the same thing (sleep, wait a while for things to lock and be well and good asleep) and then I fold close the laptop's screen I get a different result. When I wake it the menus are scattered all over the place.


Explore the intricate world of Adobe Illustrator Tools with our in-depth blog. From Selection Tools to Drawing and Shape Tools, delve into the functionalities of Type and Transformation Tools. Uncover the nuances of various tools, concluding with a comprehensive overview. Elevate your design prowess with a detailed understanding of Illustrator's diverse toolkit.


Adobe Illustrator is a much-used vector graphics software that has become an industry standard for designers and illustrators worldwide. One of the key aspects of mastering Illustrator is understanding the various tools it offers. In this blog, we will take an in-depth look at the commonly used Adobe Illustrator Tools, explaining their functions and how to use them effectively.


The Selection Tool (V) is the fundamental Illustrator tool for selecting and moving objects within your artwork. While it may not seem like a transformation tool at first glance, it plays a pivotal role in the transformation process.


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Adobe Illustrator is a popular tool for designing vector graphics, logos, icons, and more. I personally love using Adobe Illustrator to make personalized images for my small business and my website, such as favicons and logos for social media.


Whether you're a small business owner, a web or graphic designer, or just an illustrator enthusiast, check out this list of Adobe Illustrator alternatives that let you produce beautiful designs on a budget.


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One of the most comparable substitutes to Adobe Illustrator, Inkscape has plenty of similar sketching, illustrating, and editing tools, including keys to move and rotate by screen pixels, bitmap tracing, color painting over objects, and edit gradients with handles.

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