Parents and students,
Some of you have inquired about the refund checks from Smithsonian. If you have not received a refund check in the mail up to this point, you will need to manually call Smithsonian and put a request in for the refund. For students with credits over $100, parents must call themselves to request the refund--I cannot call on your behalf. Below is the contact information for customer service:
Phone:
1.888.333.9756Tour ID #: 759710
Hours: Monday - Thursday: 9:00 a.m. - 7:00 p.m. EST (3:00 a.m. - 1:00 p.m.)
Friday: 9:00 a.m. - 5:00
p.m. (3:00 a.m. - 11:00 a.m.)
It will take approximately 4-6 weeks for the refunds to process. If you have any questions, please contact me.
Best,
Zach
--
Zach DiIonno, Special Education Provider
Ilima Intermediate School
91-884 Fort Weaver Rd.
Ewa Beach, HI 96706
Phone:
808.689.1250 Ext. 281Cell:
973.296.8433Email:
zachd...@gmail.com