It may be a limitation on Steams side, but as someone who uses Steam quite a bit also, i havent had many issues around that, in saying that im not on a gbit plan only a 100mbit and i usually download/patch at 8-10 MB
I tried the test game of Apex again for some examples. The SA server (via steam) peaked at about 45MB/s, the other states were around the same. I tried the Singapore server and got slightly better at about 57MB/s.
I did a test at about 4am the other day before heading to work. I was getting the full 100MB/s I should expect. However, doing the same test now only gives me 30MB/s. Perhaps theres not enough capacity for the Steam link.
Same here. I think with this NBN cheapie Ultrafast prices promo, there are a lot more and more people on the 1000/50 plans. The Australian Steam Servers Network Capacity hasn't been adjusted for this, they really need to be upgraded. As this is becoming an issue with customers from ABB, Superloop, Optus for everyone eventually I guess?
I was using the NZ server at the time of testing. I switched back after the test was showing below average speeds. So, it points to some congestion somewhere else and not the server selected. Hopefully Craig can come up with a plan of action.
Aussie Steam Servers definitely sucks. People on FTTP gigabit connections going on VPNs whrl.pl/Rgf22M
Same with some Optus customers. I think people would soon rally up together and take on Steam??
Just came by to check on the status of this issue. Apparently, nothing has been changed. Disappointing to see other RSPs are having issues and nothing is being done. This clearly has to be an RSP V Steam issue rather than the users.
As the users are going to be the ones complaining to the RSP and not to Steam.
Just came by to check on the status of this issue. Apparently, nothing has been changed. Disappointing to see other RSPs are having issues and nothing is being done. This clearly has to be an RSP V Steam issue rather than the users.
Bear in mind that Superloop aren't Steam's customer (you guys are), so while it's in our interests to try and help resolve issues, we can't force them to do anything. I also get that while you guys are Steam's customers, you can't force them to do anything either.
Last time we had issues around Christmas, we had an ABB rep reach out and we provided them account info for Steam to track down download logs from. That yielded positive results after Christmas until recently when it started cropping up again.
I've only skimped through your logs but only key info they give is client is connecting to CDN source (aka non Valve) when you have poor speeds vs Singapore which is hitting Valve CS servers in SIN, HKG and TYO.
Hmm. Okay. The non-Valve connections could be ABBs caches but we've been repeatedly assured none of them are running at more than one-third total capacity at any point in the chain.
I don't even know anymore O.o
What happens if you start a download after using these parameters on a local Steam region?
Does the client still only connect you to a couple nodes or does it use 6-8 like it does for me when I select an international region?
My connection is not fully stable atm experiencing a bit of packet loss due to my RSP's network partner is experiencing some technical difficulties. Also as you know my CPU is old and a bit slow too which doesn't help.
Will do, but specifically you can check how many connections Steam is using by starting a download, waiting a little and then opening resource monitor in W10. Go to the network tab, select the Steam.exe process and in one of the areas underneath it should show all the IPs/addresses it's currently connected to.
I don't necessarily think it's directly a client fault tbh, if increasing number of connections from default results in better performance it sounds like something is poorly configured on server side, either connection/worker limit or hitting max file open limit?
Just thought I would chime back in on the topic. Downloaded Destiny 2 and it peaked at 104MB/s and was jumping between 70-100MB/s the entire time. A big difference from what I last reported. Trying to enjoy my last month of gigabit before the promotion ends.
Thanks for setting up the Shae Vizla test server. I've played on that server daily from 4-9 April 2023, creating a new Republic Trooper and a new Sith Inquisitor, and going through the starter planets until I reached the faction fleets. In addition to answering the questions posed, I've included more comments below.
Thanks again for the work that's gone into the Shae Vizla test server and all of the community engagement involved. I never thought I would live to see the day SWTOR was available (again) on an Australian server, even if it is just a test server for a limited time.
1. Far better than on the US servers as I am located in Australia and we have been missing our old ping rates from the AUS servers 10 years ago.
Getting 20-50ms is a dream that I didn't think would happen again. Thank you Bioware.
- Any specific areas or planets where you feel the performance has lessened?
1. Upon loading screens in some Flash Points feel SLIGHTLY slower than on existing US servers. Again, may have been one of occurrence.
Everything else has pretty flawless other than existing issues on live servers.
Provide a comparison of ping from existing servers to Shae Vizla.
1. I play on SS and I usually get 280-400ping in normal areas (leveling planets etc) that can spike when opening up certain pages (CS)
2. On Shae Vizla I had a stable 54ms most of the time, occasionally scaling up to 94ms down to 50ms. Regardless, A huge improvement.
Note.
I just wanted to say this is overall a good move which I support and would likely become my main server as an Australian player,
I also expect any New Zealand or surrounding island players would join us and we might even see English speaking Indonesian and Singapore players get better performance on this server too.
I do worry about the queue times and the economy long term and a solution might
be to link this server with a US one so we can share population when in comes to FP, GSF, WZ/Arena and the GTN while also having
much better performance on the fleet and on the planets. Perhaps a priority system for server based players and then it expands
to the wider US pool might work best.
Normally, My main Server is Star Forge and my Character name is SilverWolven. On the test server of Shae Visla, my character's name was Silver WarWolf here are my answers to my time on Shae Visla testing and I put the same answers on the forums for F2P/preferred.
I live in Australia and the ping was amazing, the server was really great, I made a new character and played though Korriban and some of the story on Dromund Kaas I also did all the content for the mount and had no issues, tho I got into the flashpoint just as they where finishing, does that still count? But as an Australian I loved the server and everyone in chat was saying how good it was too. I didn't use any quick travel as it cost money now which I'm not happy about, but every thing worked really well
Latency is the best I have seen in a long time currently 5.5 normally see 50.0 plus. Game is smooth with copied characters as well as new. Only thing I have found so far is in Legacy. Copied characters came over with a 50 legacy but when I try to buy the character perks for the new characters it wont let me buy them. Not a big problem now but it would be nice.
Compared to an existing server, how is the performance? When logging into the server there is a period of about 30 seconds where movement keys will not work on keyboard, nor auto-run I have tied to mouse key.
Is grouped content working properly? Bug still exists where conversation wheel will not remember entry and you have to spam click until all party members finish conversations, looking at you Black Talon.
My level 80 character had no trouble getting into GSF matches. These spawned within minutes and performance was great.
I was finaly able to spawn an Arena match after several play sessions - and it was over an hour wait from queuing to spawning.
Character features in combat worked as expected.
Conquest objectives worked as expected.
Crafting & Crew missions worked as expected.
Reputation gain and Crew Influence was normal.
Travel to Strongholds, ship travel, Map travel etc all fine.
I even managed to sell something on the Global Market successfully.
Just briefly I did notice that when I was previewing an item my character got a bit glitchy like pixelated only in small spots so no huge drama or anything just wanted to let you know. It only happened once though so maybe it's just me IDK ?
So, due to total fault of my own, I am almost a week late starting the test server as I was trying to line up the daily rewards with the days of the week. I could had been playing someplace. Anyways. with the test server, there has been lots of time the game seems to lag compared to regular servers. I have not been playing any of the regular servers at this time because I want to maximize my test server time and it is really the first time I have played on it. I am going to try and go through your questions but may not really have answers for them all because I don't play with surveys in mind.