ZANACO Mobile Banking is a free Android application that provides a comprehensive range of financial services. It offers features such as balance inquiry, mini statement, and transfer of funds to any valid mobile number registered on any of the existing networks. Additionally, users can transfer funds to other banks, purchase airtime on all existing networks, and buy ZESCO tokens. The app also provides the convenience of paying for DSTV & GOTV and getting connected instantly. Bill payments for UNZA, CBU, Zambia Open University, and various water companies are also available.
ZANACO Mobile Banking includes a branch and ATM locator and a currency converter to make cross-currency transactions easy. The app is easy to use and navigate, making it an all-in-one financial solution for users on the go. With its user-friendly interface and a wide range of services, ZANACO Mobile Banking is a must-have for anyone looking for a hassle-free banking experience.
To ease payment procedures for its account holders, the Zambia National Commercial Bank (Zanaco) has launched a mobile banking service dubbed Xapit, which allows customers to make payments via cell phone.
There is a $500 cumulative daily limit released on any checks deposited via mobile. The remaining funds will be available within 2 business days. If you need immediate funds availability, please visit a local branch office or call us at 1-800-444-4816 to see if we can make an exception to release funds early.
Download this free Mobile Banking Application and access the following services:- Balance Enquiry- Mini Statement- Transfer to any valid mobile number registered on any of the existing networks- Transfer to other Banks- Airtime purchase on all the existing networks- Purchase ZESCO tokens- Pay for your DSTV & GOTV and get connected instantly- Bill Payments for UNZA, CBU, Zambia Open University, Lusaka Water, Nkana Water, Lukanga Water, Mulonga Water, & Kafubu Water,- Branch and ATM LocatorThe app also has a Currency Converter to make your cross currency transactions easy.
The global banking industry is changing. As technology continues to redefine the very nature of the financial space, with more and more customers moving away from the physical banking of the past, companies and financial institutions must adapt and innovate with this changing landscape in order to continue to be successful.
In this ever-evolving digital world, the responsibility of the IT function has never been more crucial. This is most certainly the case for Zambia National Commercial Bank (Zanaco), as the company looks to completely reimagine its IT and technology infrastructure in order to better serve the modern banking customer.
Banda, having successfully worked in Information and Technology in the Zambian banking sector for a number of years, has seen first-hand the transformative nature of the industry and recognises that the key driving force behind any IT transformation in banking will always be the customer.
This will be achieved through the implementation and delivery of cutting edge solutions for customers, including the launch of a mobile banking application earlier this year as well as a number of in house solutions to become far more agile and responsive to the market.
It will be interesting to see how this partnership will impact Airtel Zambia's subscribers. According to statistics from market research company Omdia, a sister company of Connecting Africa, Airtel is Zambia's biggest operator with 10 million mobile customers at the end of the third quarter of 2023, and almost 49% market share.
One of the clearest global trends to emerge since the outbreak of the coronavirus pandemic has been the concerted shift towards digital-banking solutions. This has typically meant that financial institutions with robust, forward-thinking digitization strategies have been best positioned to accommodate this shift seamlessly. Zambia National Commercial Bank (Zanaco) has been well placed to take advantage of this opportunity by pursuing various initiatives towards becoming a fully fledged, digitally enabled market player equipped to overcome the various roadblocks thrown up by the pandemic.
Looking into the future, our digital journey remains a key pillar as customer needs evolve. Zanaco will continue rolling out exciting enhancements to mobile banking and other services, including micro-loans and micro-savings, as well as enhancements to e-wallet cash-out services.
In fact, Henk went into banking in the early 1980s specifically because it offered an international career. He joined ABN Bank in the Netherlands, undertook an internship for a year and was soon offered an international position with the bank.
However, if you do that, then you have to do business in a tougher way, in that you have to provide the right segment with the right service model and an affordable price. The mass market is much more focused on the number of clients than on the net worth of clients. We have, therefore, separated the digital division from the commercial division, whereas with most banks, digital banking is embedded in each department, within retail or commercial.
As the bank progresses with its digital transformation, Ng'ambi enthuses that the bank's focus is now on data-centricity. "I am predominantly a telco player and telcos have also shifted focus on to data. When you cross-pollinate the experiences from different industries, you begin to understand the depth and the wealth of what data can actually mean. One of the things that I have understood from my time in both the telecommunications and banking industry is that the tracking of the behavioral patterns of customers is not a strong suit of the latter." He goes on, "banks almost solely examine assets, liabilities and the revenue aspect, but behavior is what results in assets and liabilities and revenue."