cannot launch IGV

[Laura]

Hi,

I am having issues loading IGV 2.3.  I will attach the errors I am generating.  When I try to clean my cache - I generate another error: "Error Caching is disabled.  You cannot access the cache."

thanks,

Laura

[Jim Robinson]

Hi,

There's nothing we can do about this using Java Web Start,  its a caching problem on your local machine.  You can get around this by using the "binary" zip distribution instead of the web launch buttons.  Also, I am working on a self-contained Windows install package that will avoid this problem,  I will update this thread when it is ready.

Jim

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[Laura Courteau]

Thank you!

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[Jim Robinson]

Hi,

Could you try the following and let us know if it solves your problem?

(1) download and execute the self-extracting installation archive at http://data.broadinstitute.org/igv/projects/downloads/IGV_2.3.68_jre.exe
(2) it will prompt you for a location to extract the folder, choose anywhere you like (e.g. your home folder).
(3) on completion,  open the new folder called "IGV_2.3.68_jre"
(4) double-click the file "igv.bat",  it might appear as just  "igv" depending on your settings

Thanks

Jim

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[Laura Courteau]

HI Jim,

The download that you sent me works!

Thanks again for all of your help!

Laura

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