can't get a hyperlink to work from Excel

[Lena Smith]

Hello,

I've created a hyperlink in Excel to load data.  I have the IGV application open and port 60151 checked.  However, the link doesn't work! I get a message "Can't locate internet server or proxy server." in Excel when I click on the link. I even tried several examples provided in the website such as: http://localhost:60151/goto?locus=egfr

but I still get the same error message when the link is launched from Excel.

Please help!

Thanks,

Lena

[Jim Robinson]

Does this link work outside of excel (copy / paste to a browser window or just click it)?

http://localhost:60151/goto?locus=egfr

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[Lena Smith]

Yes, it works perfectly when I paste it to the browser window; just not in Excel or Word. :(

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[Jim Robinson]

I did a little googling, and apparently this is a common problem with Microsoft office software.   I tried it myself, and the command actually worked (it went to EGFR),  but I still got the popup window.  Sorry,  I don't know a lot about office software,  if you find a solution please post it here.

Jim

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[Kishorchandra Bhakta]

I had the same problem with other link. The following link helped me resolve the issue.

https://support.microsoft.com/en-us/kb/218153