Loading from Server

[Cynthia Chow]

Hello IGV team

IGV 2.19.4 was OK yesterday and now today I am having error messages.

I am using IGV 2.19.4 and when opening the program I get the message that there is a problem loading hg19 from the server.  

I tried to load the reference manually by "File", "Load from Server" and immediately got this message.

When I use IGV 2.15, the Reference genome loads OK and when I try to load manually from the server I am able to select from the Available Datasets as normal.

Thank  you for your help

Cynthia

[Cynthia Chow]

Hello

I found the Reference under Genomes now.

Thank you

[igv-help]

Thanks for letting us know.

Helga

[Deqiong Ma]

i had the same problem. what's the search term i should use to load the Reference under Genomes? cant find hg19 in there

[igv-help]

I'm not sure exactly which problem you are referring to. The Load from Server problem mentioned in the initial post in this thread? Or how to load reference genome hg19. 

If you are asking how to load hg19, in the latest version 2.19.4 select Download Hosted Genome from the Genomes menu, and then select Human hg19 from the list in the presented dialog. In some earlier versions of IGV, the item in the Genomes menu is named Select Hosted Genome.