I can't get the ref genomes - server down?
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Manuel Dominguez Becerra
Aug 7, 2026, 8:02:07 AM (2 days ago) Aug 7
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Hello,
My team has realised today that IGV cannot access the reference genome.
"Error loading genome hg38
Remote host terminated the handshake"
Is there an alternative place where we can download it?
My team has realised today that IGV cannot access the reference genome.
"Error loading genome hg38
Remote host terminated the handshake"
Is there an alternative place where we can download it?
igv-help
Aug 7, 2026, 1:31:07 PM (2 days ago) Aug 7
to igv-help
Hi, what version of IGV are you using?
igv-help
Aug 7, 2026, 1:45:31 PM (2 days ago) Aug 7
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The process is similar but differs by version, see the other replies on this board for 2.16 and 2.19.
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