First it looks like there is a bug here if you were only seeing 14 reads, by default the max depth is 100 and I doubt you set it that low. Could you try this in the "early access" IGV, if that is not what you were using. We will be releasing that within the next few weeks and if you repeat this with that version I would like to now.
I will investigate the global vs manual setting, the intended behavior would be for the global setting (from preferences) to take affect immediately.
The last suggestion is really not practical, if you want to see all the reads you need to increase the max depth setting. This setting and the associated downsampling is there to keep IGV from crashing from excessive depth, which it will surely do without a limit imposed.
Jim