Still having trouble with Isoforms

[Cindy Harb]

Hello, 

My professor's desktop version of IGV shows multiple isoforms in the human chromosome for different genes. However, the desktop version I am using, does not show the isoforms. Is there a setting I can use to show all of the isoforms? I'm using the human genome hg38. Thank you. 

[igv-help]

By default, NCBI's Refseq Select is loaded as the gene annotation track with hg38.

To display NCBI's Refseq All, select File > Load from Server > Annotations > Genes > Refseq All.

Once the Refseq all track has been loaded, right click on the track and make sure that "Expanded" is selected (not Collapsed)