no track show

[Balma García]

Hi, 

I'm new to using the program and still learning. I'm trying to align my sequence, but it doesn't appear on the web interface. I've checked the quality, and it seems to be good.

I'm attaching a screenshot to show what it looks like.

I'm using windows, but I have also try it in iOS.

Does anyone have any suggestion on what I might be doing wrong? 

Thank you in advance!

Best regards,

Balma

[igv-help]

I see the sequence in your screenshot, its the multicolored row near the top.  You need to zoom in further to see  the actual letters.

[Balma García]

Yes, but that's just the reference sequence. I have also uploaded my fastq files, but they're not appearing on the interface.

[James Robinson]

You can’t load fast files, IGV does not align your data.

Sent from Gmail Mobile

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[James Robinson]

Correction, you can’t load fastq files

Sent from Gmail Mobile

[hang lu]

HI,you can see the file formate which you can load in the IGV from this link https://igv.org/doc/webapp/#FileFormats/.
Fastq file is not contained in them.