Reference Genome not loading

[Maya Galloway]

Hello, 

I'm using IGV v2.19.4 on a windows 11 OS. 

For the past two days, the human hg19 reference genome is completely failing to load for me. The error message reads "Read Timed Out."

I go to Genomes> Download Hosted Genome> Have tried to both Download and Remote  options and every time, it times out and will not load. 

[igv-help]

We had some problems with the igv.org site last week. Is everything working for you now? You may want to reset your IGV genomes by removing or renaming the "genomes" subfolder in the "igv" folder in your home folder.

[Galloway-Pope, Maya]

Hello, 

Yes, this is working again. Thank you!

---

From: igv-help <igv-...@googlegroups.com>
Sent: Monday, June 2, 2025 12:11 PM
To: igv-help <igv-...@googlegroups.com>
Subject: [igv-help] Re: Reference Genome not loading

 

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