BLAT search is not fowarded (check for bots)

[Jennifer Huellein]

Dear all, Since today, we receive an error messsage when we BLAT a read sequence:
"body, h1, h2, h3, h4, h5, h6 { font-family: Helvetica, Arial, sans-serif; } The Genome Browser is protecting itself from bots. This will just take a few seconds. If you are a bot and were made for a research project, please contact us by email."

IGV version 2.18.4
System(s): MacOS (Sonoma 14.5) and Ubuntu

Reference Genome: hg19

Link for BLAT:
https://genome.ucsc.edu/cgi-bin/hgBlat

When I go to the website, there is a short notification that the website checks for bots. This message soon disappears and I can see the interface of the UCSC browser. Howeve,r in IGV the pop-up windows go up and the BLAT is not performed. It was still working yesterday.

Best, Jennifer

[Francesca Sara]

We are having the same problem.

[Ammar Husami]

I am having the same problem as well

[Aliz Raksi]

My colleagues and I are having the same problem, as well. I'm attaching my log file. The error happens both when using a local reference (e.g. C:\Users\username\igv\genomes\hg19.json) and with a remote reference (e.g. https://igv.org/genomes/json/hg38.json). 

[Aliz Raksi]

To add to my previous email, I tried IGV versions 2.19.1 and 2.19.4, same error.

[Jose Becerril]

Hi IGV team

checking if there were any updates on this issue getting the same error  "body, h1, h2, h3, h4, h5, h6 { font-family: Helvetica, Arial, sans-serif; } The Genome Browser is protecting itself from bots. This will just take a few seconds. If you are a bot and were made for a research project, please contact us by email."  

we are using version 2.19.2

Thank you

[Jennifer Huellein]

For us, it is working again today.

[igv-help]

Sorry for the late response, members of the IGV team have been out of the office.

We did notify UCSC about this problem and it looks like they have now fixed it.