Issue Downloading IGV on Mac

[Alex Edelstein]

Hello,

I'm trying to download the IGV software for MacOS, but when I try opening the downloaded app, I get an error saying "You can't open the application IGV_2.16.2 because it may be damaged or incomplete. Do you know what to do about this?

My Mac is a MacBook Pro, 2022 with M2 chip and is running Ventura 13.6.

Thanks

[igv-help]

Do you happen to have SentinalOne installed on your MacBook? We are aware that it sometimes tags IGV as malicious software, even though we go through the proper processes for Apple signing and notarization.  We are looking into solutions, but to work around it now you can download and use the command line version of IGV.  It's available from the same downloads page. There's a readme file included in the downloaded folder, but to run it on a Mac you open up a Terminal window; go to the downloaded folder and run the script named igv.sh. You need to have Java 11 installed on your Mac as this version does not come pre-packaged with Java.

[Alex Edelstein]

Hi,

Yes I do have Sentinel One on my Mac due to university request. And you're right, Sentinel One is calling all of the app downloads as a threat in my history.

To run the igv.sh script, do I just copy and paste the entire code from that script into my terminal? I tried doing that, but receive an error at the end saying "Error: could not open ' /igv.args ' ".

I've attached a screenshot of the code if that helps.

Thanks

[igv-help]

To run the command line version of IGV on MacOS

Open a Terminal window

Go to the IGV directory you downloaded. For example if you downloaded command-line IGV version 2.16.2 into your Downloads folder: cd ~/Downloads/IGV_2.16.2

Run the script: ./igv.sh