Suddenly lost the Google menu item

[Steve Brock]

Hello! A number of folks on our team suddenly lost the Google menu item on IGV and cannot work with BAM files located in Google. It seems that launching IGV now shows this error on the CLI upon launching:

SEVERE [Sep 29,2022 11:40] [OAuthUtils] Error fetching oAuth properties
SEVERE [Sep 29,2022 11:40] [OAuthUtils] java.util.zip.ZipException: Not in GZIP format
        at java.base/java.util.zip.GZIPInputStream.readHeader(GZIPInputStream.java:166)
        at java.base/java.util.zip.GZIPInputStream.<init>(GZIPInputStream.java:80)
        at java.base/java.util.zip.GZIPInputStream.<init>(GZIPInputStream.java:92)
        at org.igv/org.broad.igv.util.HttpUtils.getContentsAsGzippedString(HttpUtils.java:224)
        at org.igv/org.broad.igv.google.OAuthUtils.fetchOauthProperties(OAuthUtils.java:121)
        at org.igv/org.broad.igv.google.OAuthUtils.<init>(OAuthUtils.java:92)
        at org.igv/org.broad.igv.google.OAuthUtils.getInstance(OAuthUtils.java:70)

        at org.igv/org.broad.igv.ui.Main.main(Main.java:103)

And enabling Google on a fresh install in preferences and restarting IGV, no Google menu appears and the error persists.

I've tested this on my Mac with version 2.14.1 as a fresh install, and on my Linux machine that has 2.14.1 as a fresh install AND with an older version I've got, 2.11.3. On Linux, I've tried it with both the included JDK and with the OS installed one with same result. Other folks on the team are getting the same error on launch and the same issue.

I've also removed the ~/igv/ and ~/.igv/ directories and the same problem happens.
MAC: MacOS 12.4
Linux: Ubuntu 22.04.1 LTS - openjdk 11.0.16 2022-07-19
Other users have tested this on OSX 12.5 and 12.6 with IGV 2.14.1 and 2.11.9 with exact same results.

No notice of this error ends up in the ~/igv/igv0.log fiile, only on the CLI of both Mac and Linux. My log file isn't very exciting, but do let me know if you need to see it.

Interestingly, it seems that people who have already have had IGV running aren't seeing this problem. We've told them not to shut down IGV for the moment.

Do let me know if you need any more information.
Thanks in advance!
-Steve

[Charles Gagnon]

I see the same behavior from my Mac (12.6) with the two IGV versions I have installed: 2.11.9 and 2.14.1. I had not used the feature in a bit so I can't tell exactly when it started.

I blew away my ~/igv/ and tried with a fresh install, to no avail.

[Shruti Phadke]

I am seeing this same issue on my Mac with two IGV versions: 2.14.0 and 2.14.1. I did not have this issue yesterday, it started as of today

[igv-help]

This looks like a problem with our server side config,  I think its fixed now.  Could you try again?

[Steve Brock]

Hi, This did the trick. A number of our users have tested, including myself, and I think this issue is now resolved. Thanks so much!

-Steve