Mac Desktop IGV only runs in the user account where it was downloaded

[M. K. Raghuraman]

Some permissions issue, I am guessing... on an M1 Mac, IGV_2.17.4 (desktop version with included Java) only runs in the user account that was used to download it.  So if User 1 downloads it (and installs it in the Applications folder), only User 1 and no other user account on the Mac is able to run IGV.

It's not a matter of multiple instances being run: even if I re-boot the Mac, only the original user (the account that downloaded IGV) can run it.  On all other accounts -- admin or standard (non-admin) -- I get an error message saying 'The application “IGV_2.17.4.app” can’t be opened.'

In Terminal, I tried the command:

open -n "/Applications/IGV_2.17.4.app" and got the following error:

The application cannot be opened for an unexpected reason, error=Error Domain=RBSRequestErrorDomain Code=5 "Launch failed." UserInfo={NSLocalizedFailureReason=Launch failed., NSUnderlyingError=0x600002c750e0 {Error Domain=NSPOSIXErrorDomain Code=111 "Unknown error: 111" UserInfo={NSLocalizedDescription=Launchd job spawn failed}}}

Incidentally, an old version (IGV_2.4.6) does work on all user accounts.

[igv-help]

Hi,

I can reproduce this, but have not been able to determine the cause.   This might take some time to fix,  I suggest opening an issue at https://github.com/igvteam/igv/issues so it is not forgotten.    If you find a solution please post here.

[M. K. Raghuraman]

Thanks, will do.

-Raghu

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