"Load from server..." not working in v2.19.3

Suparna Kumar

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Apr 18, 2025, 2:49:09 PM4/18/25

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I have encountered this issue on my MacBook Air (M1 2020, 8 GB RAM, macOS Sonoma 14.4.1).

When I've selected the reference genome hg19 or hg38 and then go to File > Load From Server...

nothing happens. I do not get the dialog box I am supposed to. I have tried restarting the session and even downloading and using IGV Desktop on another MacBook Pro (M1 2020, 8GB RAM, macOS Big Sur 11.7.10) but faced the same issue there.

igv-help

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Apr 18, 2025, 2:58:30 PM4/18/25

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Hi - we have already released a version 2.19.4 that fixes the issue.

You can also work around it in 2.19.3 by setting the "Data registry URL" to https://igv.org/genomes/registry/$$_dataServerRegistry.txt in View > Preferences > Advanced.

You may have restart IGV after doing that.

Fangjing Rong

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Apr 21, 2025, 9:55:54 PM4/21/25

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Hi, I met the same issue on the online version of IGV, please help.
屏幕截图 2025-04-22 095429.png

igv-help

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Apr 22, 2025, 11:24:14 AM4/22/25

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This is what the Genome menu currently looks like at igv.org/app. I see no issue there.

Screenshot 2025-04-22 at 11.19.00 AM.png

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