Fwd: Hiring!!! HCL BPO requires Level-1 Technical Support officers.
shiv pawan
From: "HCL (B.Serv)" <hclcar...@gmail.com>
Date: 22 Oct 2013 03:52
Subject: Hiring!!! HCL BPO requires Level-1 Technical Support officers.
To:
Cc:
HCL technologies ltd.
The 35 year old enterprise, founded in 1976, is one of India's original IT garage star ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India.
Job Location:- NCR Region (Noida)
Desired Candidate Profile:
Level-1 Technical Support to HCL's business clients. He / She will be responsible to provide 100 % Technical support (Voice) to the clients and provide online technical resolution. Incumbent should open for 24X7 operations.
JOB DESIGNATION: Technical Support Officer/Senior Technical Support Officer/Networking Specialist.
1. B.E, B.TECH, BCA, MCA, BA, B.COM, BBA, BSC, BHM, MBA & Diploma Holders ARE ALLOWED
2. Experience 0 to 4 years.
3. An understanding of ISP/Networking concepts
4. Should have Basic Computers & Internet knowledge.
5. Strong written and verbal communication skills.
6. Process: 100 % Technical Support.
7. Should be flexible.
8. Competitive compensation with Pick-up and Drop
7. Flexible to work in night shifts: 24*7*, 5/6 days working.
9. Immediate Joining.
10. Career progression programmes.
11. Internal Job postings, Employees who desire to move into other Roles / Departments, are encouraged through IJP’s they can apply for other job positions within HCL BPO after 9 months of joining the company, This policy enables all employees to establish their career in accordance to their area of expertise.
Benefits With HCL:
1. Overtime, Process allowance and incentives over and above CTC.
2. Pick-up and Drop in company Cabs.
3. Biannual Appraisal. (6 Months)
4. Internal Job Postings across all HCL Divisions.
5. Employee Referral Policy.
6. 5 Days Working.
7. Excellent Growth Opportunities.
8. Remuneration: - 1,80000 to 3,00000 + Performance linked incentives + Overtime.
Job Description:-
1. Troubleshooting operational issues in Customer computer systems
2. Configuration of Customers equipment to connect to the Internet via modem/DSL Router (DSL customers only).
3. Configure software to connect to Internet application servers.
4. Identify and correct or advise, on operational issues in Customer computer systems.
Interested candidates will first have to go through “Telephonic
interview” on the number mentioned below.
Jagat:- :- 9971-488-378
Nancy: - 95820-63872.
Nitin:- 99530-99538 (Prefix Zero if you are calling from outside Delhi-NCR region)
Telephonic interview timings: - 10:30 A.M to 6:30 P.M.
Hiring centre address: - A1/E, Sector - 16 Noida - 201301, U.P. Opposite RMSI building, Walking distance from Sec 16 Metro station.
Note: - Please carry the print out of this E-mail along with your updated C.V and Photograph on the final interview date.
"H.C.L and their authorized hiring partners do not charge any Training/Registration fee from the candidates, only skill based selection".