The Adobe Lightroom Downloader installer (frankly I have no idea who came up with the naming for this, as it seems intentionally designed to be easily confused with Lightroom itself) insists my operating system is out of date. I'm running the latest version of Windows 10, just updated (not Windows 11, which is not supported for whatever reason). Funnily enough, the "read more" ticket offered in the error message opens Internet Explorer 11, a browser released _9 years ago_. Please update it.
I do not understand why Adobe does not offer a competent way of downloading _my own files_ in bulk without relying on a standalone propietary app, and why that app has such stringent system requirements when all it does is download files from a server, but I need those files.
Hi,
I had a problem with Captivate recently asking me to sign in and saying the operating system is out of date and the support page (Update your operating system to work with Adobe apps)was less than helpful, my IT guys helped me with this link: Adobe Captivate: Your browser or operating system is no longer supported., although specifically for Captivate, it might help a bit more for your Lightroom downloader.
Hope this helps or you got it sorted.
I have seen another suggestion to a similar problem but with InDesign, apparently downloading and installing CC (guessing that is Creative Cloud), signing in and then trying the set-up, helped the problem.
It is very odd that Adobe needs Internet Explorer 11 to be up-to-date, regardless of when browser you usually use. It might be because Internet Explorer has the Internet Options which might form the base for other browsers, but I am just guessing.
Well I ended up cancelling my subscription. I literally only signed up because adobe does not offer a competent way of retrieving MY OWN FILES from their servers (unless they're exported as jpegs). Had to rely on a third party with a mac computer to download my entire portfolio. Worse than useless service
I recieved an email saying I need to download my pictures from the cloud as they will be deleted in 30 days. so I have downloaded Lightroom Downloader from the link. but it fails to install. (Attached screenshot) My OS is Windows 10 Pro 64Bit fully updated. Any advice would be grand.
I have been trying to download my files via the Lightroom Downloader, as suggested by Adobe, but the I am encountering some technical problems with the software. The installer (setup.exe) fails and reports that my OS or browser are no longer supported.
I am running an up-to-date Windows 10 and I have tried setting various browsers (IE, Edge, Firefox, Chrome etc) as the default app, with no success.
To my understanding Adobe has been aware of the issue (see -ecosystem-cloud-based-bugs/p-lightroom-downloader-thinks-wi... ), but it has not been solved yet.
My files will be deleted shortly and it is very frustrating that a software bug is preventing me from accessing and saving them.
I'm having the same issue. Got an email saying I need to download my files before they are deleted. The "correct answer" here says a temporary workaround would be to use the desktop version, but obviously I don't currently have access to that. How does this work when you don't currently have a subscription? The only reason Adobe informed me I need to download my files is because I haven't had a subscription in a long time. While Adobe is working on a solution are they doing anything to compensate those of us whose files will be deleted shortly? Are we getting extensions until this is fixed?
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Steven, I need these programs for my retired golfing groups that I make tee times and keep records and maintain handicaps etc.
I appreciate any guidance that will me back up running python.
Bob Sposili 77 year old retired geezer.
I will able load python 3.9x on my pc and then copy my python programs to python39 folder from the CD and execute my programs. Unfortunately, the file structure on windows 11 differs from windows 10 and my date files restored from my CD previously went to a new folder string.
I ordered 2 windows books that should arrive tuesday and hopefully I can create my original file string and load the data files in there and the programs will run as before. I do not want to change the file names in the programs. I see the light.
Thanks for your help.
Remote Server Administration Tools
Windows Media Services Remote Server Administration Tools
Active Directory Lightweight Directory Services
Windows Management Framework 4.0
DirectAccess Connectivity Assistant 2.0
Windows NT Backup Restore Utility
Windows Media Feature Pack for Windows 7 N and for Windows 7 KN
Windows Media Format Feature Pack for Windows 7 N and for Windows 7 KN
Desktop Experience Decoder Update for Windows Server 2008 R2
Windows Media Services 2008 for Windows Server 2008 R2
Microsoft Camera Codec Pack
By the way, I have an enhancement request for Microsoft...
in the "Optional Updates" window, there should be a "check box" next to each individual item where we can check (don't show this again) and have that feature do whatever magic the wushowhide.diagcab file does.
There's something wrong here.
On Win11 there's no way to stop a particular driver update that should not be installed.
In my case it's an AMD graphic driver not compatible with Adrenaline graphic management software the same AMD provides.
Wushowhide.diagcab is blocked, even if its link is available on the Microsoft sites you all mentioned.
The process of updating (Solarwind docet) is a particularly sensitive and vulnerable one.
Therefore, "social.technet.microsoft.com" should be removed or updated with meaningful content.
Graphically, it looks abandoned.
And, notoriously, "social.technet" has been replaced with "techcommunity" where this post is published.
The problem in subject remains open, and users and IT operators should underline it in any available feedback space Microsoft provides.
@Bruce Roberts @Jason Leznek I just would like to state my support for this feature (btw at best only 0.1% of affected users would waste time to do this mind you) due to the fact that I have an older Laptop, top of the line back then 10yrs+ ago. Which did cost a fortune BUT the fact I can still use it comfortably today says it's a worthy investment. The looks of the laptop is still relevant today, as well and there is no problems EXCEPT older generation hardware.
Now in order to use the hardware with certain applications, it needs to be in specific driver version (Desktop version - but I got the laptop version). I researched and got around that problem and implemented it, I never had any problems until windows DECIDED for me and harass me with THEIR driver version, which availability is appreciated, BUT unfortunately kinda FORCED. Every couple of days it wants me to Update and when I did... The applications that I use daily WILL NOT WORK. until I roll back or uninstall to reinstall the specific hardware driver for this specific laptop. See the problem now??
I would like to keep having the ability to ONLY SELECT specific device DRIVER update to be offered. Once I consciously and manually UNTICK/UNSELECT something it should be OPTIONAL in the future. I mean I can and would actually be better to go to the official hardware manufacturer's website for their latest driver (if still supported) anyway isn't it?... a simple reminder would do the trick for most ppl.
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