OK, we *should* be able to serve the audio files to most Mac browsers,
including Safari. We have automated tests for that, and I just tried
it quickly on my Mac Pro, and it worked (with MP3 files from my iTunes
Issue 1: Mac cannot play MP3/M4A files in browser when served by iGet
One area of ambiguity here (I mean where real user machines can differ
from our development and test Macs) is that iGet Mobile, when serving
files, gets some information about the file type from the OS itself.
So, depending on your Mac's configuration (installed software, etc),
it might be reporting different values to iGet Mobile about your audio
files than what our test machine. That may affect how it actually
serves the file, causing a problem.
We'd definitely like to look into this and fix it. However, it is a
separate issue from the iPhone problem. If possible, please drop us a
line at sup...@nakahara-informatics.com
with the exact error you get
on the Mac (screenshots or whatever are fine). You can post in this
forum too, but emailing us directly lets you send attachments if needed.
Issue 2: Unable to access multimedia files from iPhone (play MP3 etc
This second issue, where you cannot access multimedia files on the
iPhone, is a known limitation.
Basically, the problem is that the iPhone component that handles
QuickTime playback does not handle secure connections as flexibly as
This is something we can hack around in an ugly and somewhat insecure
way, but we have so far hesitated to do that because we thought Apple
might be fixing this issue in one of the iPhone OS updates.
Since that hasn't happened, I have bumped this issue back up in our
bug system, to re-evaluate.
I've also heard, but haven't yet had time to confirm, that if you buy
a real SSL certificate for your Mac, it does work. Not yet sure if
that is true, however, and it is a pain to deal with in any case.
So, we'll be looking at this issue also, and seeing if we can't come
up with some sort of fix.
In both cases, if you are interested in getting the fix sooner rather
than later, is to enable pre-release version checking in iGet Mobile's
Updates preference pane. When beta and pre-releases are available, you
can always read the little blurb and decide to skip them if they don't
apply to your issues.
iGet Engineering Group
Nakahara Informatics, Inc.