I need help

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hara...@aol.com

unread,
Apr 20, 2007, 3:27:28 PM4/20/07
to ifeel...@googlegroups.com
Good afternoon:
I have installed and have tried to use the IFeelPixel software on a research that I am currently doing.  However, the only time my tactile mouse will start flickering is when I have the computer screen by itself.  It can detect the Icons on the computer screen.  My problem is, when I try to use it(IFeelPixel software) on different websites or different pictures or images of different displays of edge detection methods or to chose the edge, corner and line detection methods of the IFeelPixel software, I can't get any feed back or can't choose the choice that are mentioned about the IFeelPixel.  How can I remedy that?  The computer I am using is a del and Toshiba laptops of 2006 and 2003 model year respectively.  Is there some suggestions you can give me?  Thanks

Wess



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iFeelPixel association

unread,
Apr 21, 2007, 7:24:20 PM4/21/07
to iFeelPixel
Hello,

You can check the following webpage from our online support:

"There are pictures generated by my screen but I do not feel any audio-
tactile sensations"
http://www.ifeelpixel.com/support/nosensations.htm

"Sensations Do Not Match Pictures"
http://www.ifeelpixel.com/support/badsensation.htm

-------------------------------

For force feedback devices iFeelPixel only supports websites lacking
native force feedback support. Be sure to use iFeelPixel with websites
that do not already have native force feedback sensations, if you are
using a force feedback device. If you can feel sensations when you
press the iFeelPixel "Play" button but loose all sensations when you
enter your website, there is a good chance the webmaster has added
some level of force feedback device code into their website and
iFeelPixel will not work for their website.

Solution 1: If you lose Force Feedback sensations in iFeelPixel,
please enable again Force Feedback.

File >> Force Feedback

Tip for solution 1: High CPU priority should be checked.

Alternative Solution 2: If you lose Force Feedback sensations in
iFeelPixel, simply exit the application and restart it.

File >> Exit

Alternative Solution 3: If you need to use iFeelPixel with websites
that do already have native force feedback sensations, you must
disable plugins in Internet Explorer.

How to disable plugins in Internet Explorer?
Tools >> Internet Options >> Security >> Custom Level >> Run ActiveX
controls and plug-ins >> disable

Not sure if your website has native force feedback support?
Please contact us.

------------------------------

Also, try to make iFeelPixel software, always on top on others
windows:
View > Main Display > stay on top

If you cannot remedy to your problem, please tell us what browser are
you using? Internet explorer? What website do you visit? What types of
pictures do you watch (bitmap, Jpeg)?

Best regards,
iFeelPixel Association

Interactive Accessibility via Tactile Sense Technology
http://www.ifeelpixel.com/

iFeelPixel association

unread,
Apr 21, 2007, 9:21:19 PM4/21/07
to iFeelPixel
Solution 1: If you lose Force Feedback sensations in iFeelPixel,
please enable again Force Feedback.

File >> Tactile Feedback (Force Feedback)

hara...@aol.com

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Apr 24, 2007, 10:36:41 AM4/24/07
to ifeel...@googlegroups.com
Good morning:
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Subj:
Re: I need help
Date:
4/21/2007 7:33:16 PM Eastern Daylight Time
From:
ifeel...@yahoo.com
Reply-to:
ifeel...@googlegroups.com
To:
ifeel...@googlegroups.com
Sent from the Internet
(Details)
table end

Hello,
I went through step 1 to alternative solution 3 and did the alternative solution 3 part.  However now, when I start IFeelPixel:
1. It asks me to put in the registration number, or
2.  It keeps giving me an error message and keeps running the debugger continuously and couldn't work with the IFeelPixel at all.  Could you please help?  Thanks

Wess



You can check the following webpage from our online support:

"There are pictures generated by my screen but I do not feel any audio-
tactile sensations"
http://www.ifeelpixel.com/support/nosensations.htm

"Sensations Do Not Match Pictures"
http://www.ifeelpixel.com/support/badsensation.htm

-------------------------------

For force feedback devices iFeelPixel only supports websites lacking
native force feedback support. Be sure to use iFeelPixel with websites
that do not already have native force feedback sensations, if you are
using a force feedback device. If you can feel sensations when you
press the iFeelPixel "Play" button but loose all sensations when you
enter your website, there is a good chance the webmaster has added
some level of force feedback device code into their website and
iFeelPixel will not work for their website.

Solution 1: If you lose Force Feedback sensations in iFeelPixel,
please enable again Force Feedback.

File >> Force Feedback


Tip for solution 1: High CPU priority should be checked.

Alternative Solution 2: If you lose Force Feedback sensations in
iFeelPixel, simply exit the application and restart it.

File >> Exit

Alternative Solution 3: If you need to use iFeelPixel with websites
that do already have native force feedback sensations, you must
disable plugins in Internet Explorer.

How to disable plugins in Internet Explorer?
Tools >> Internet Options >> Security >> Custom Level >> Run ActiveX
controls and plug-ins >> disable

Not sure if your website has native force feedback support?
Please contact us.

------------------------------

Also, try to make iFeelPixel software, always on top on others
windows:
View > Main Display > stay on top

If you cannot remedy to your problem, please tell us what browser are
you using? Internet explorer? What website do you visit? What types of
pictures do you watch (bitmap, Jpeg)?

Best regards,
iFeelPixel Association

Interactive Accessibility via Tactile Sense Technology
http://www.ifeelpixel.com/


iFeelPixel association

unread,
Apr 25, 2007, 9:34:19 AM4/25/07
to iFeelPixel
Hi,

What is the exact error message you receive please?
(Ctrl + C to copy the error informations see http://www.ifeelpixel.com/support/crashes.htm)

Useful support webpage to visit: http://www.ifeelpixel.com/support/error.htm

Then please follow those simple instructions:

1. Exit iFeelPixel software

2. Uninstall iFeelPixel programm

3. Download, and install VBrun times files
http://www.ifeelpixel.com/download/vbrun60.exe

4. Download and Install Immersion Plugin
http://www.immersion.com/developer/downloads/ImmWebPlugin/ImmersionWebPlugin.exe

5. Download and install again iFeelPixel
http://www.ifeelpixel.com/download/now.htm


Best regards,
iFeelPixel Association


Interactive Accessibility via Tactile Sense Technology
http://www.ifeelpixel.com/

---------------------------------

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