You can check the following webpage from our online support:
"There are pictures generated by my screen but I do not feel any audio-
tactile sensations"
http://www.ifeelpixel.com/support/nosensations.htm
"Sensations Do Not Match Pictures"
http://www.ifeelpixel.com/support/badsensation.htm
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For force feedback devices iFeelPixel only supports websites lacking
native force feedback support. Be sure to use iFeelPixel with websites
that do not already have native force feedback sensations, if you are
using a force feedback device. If you can feel sensations when you
press the iFeelPixel "Play" button but loose all sensations when you
enter your website, there is a good chance the webmaster has added
some level of force feedback device code into their website and
iFeelPixel will not work for their website.
Solution 1: If you lose Force Feedback sensations in iFeelPixel,
please enable again Force Feedback.
File >> Force Feedback
Tip for solution 1: High CPU priority should be checked.
Alternative Solution 2: If you lose Force Feedback sensations in
iFeelPixel, simply exit the application and restart it.
File >> Exit
Alternative Solution 3: If you need to use iFeelPixel with websites
that do already have native force feedback sensations, you must
disable plugins in Internet Explorer.
How to disable plugins in Internet Explorer?
Tools >> Internet Options >> Security >> Custom Level >> Run ActiveX
controls and plug-ins >> disable
Not sure if your website has native force feedback support?
Please contact us.
------------------------------
Also, try to make iFeelPixel software, always on top on others
windows:
View > Main Display > stay on top
If you cannot remedy to your problem, please tell us what browser are
you using? Internet explorer? What website do you visit? What types of
pictures do you watch (bitmap, Jpeg)?
Best regards,
iFeelPixel Association
Interactive Accessibility via Tactile Sense Technology
http://www.ifeelpixel.com/
File >> Tactile Feedback (Force Feedback)
What is the exact error message you receive please?
(Ctrl + C to copy the error informations see http://www.ifeelpixel.com/support/crashes.htm)
Useful support webpage to visit: http://www.ifeelpixel.com/support/error.htm
Then please follow those simple instructions:
1. Exit iFeelPixel software
2. Uninstall iFeelPixel programm
3. Download, and install VBrun times files
http://www.ifeelpixel.com/download/vbrun60.exe
4. Download and Install Immersion Plugin
http://www.immersion.com/developer/downloads/ImmWebPlugin/ImmersionWebPlugin.exe
5. Download and install again iFeelPixel
http://www.ifeelpixel.com/download/now.htm
Best regards,
iFeelPixel Association
Interactive Accessibility via Tactile Sense Technology
http://www.ifeelpixel.com/
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