error message while using the software

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shahin badesab

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Aug 23, 2022, 2:19:25 PM8/23/22
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Hallo can someone help me to sortout the video analyses problem.. I am able to run succefully the sample video provided at the website. But when I run my experiment video, it shows me the error message(image attached). Can soemone sugets me the possible solution for it.

Thank you in advance
Best Regards
Shahin
error message.png

alfonso.per...@gmail.com

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Aug 25, 2022, 6:57:30 AM8/25/22
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Hi! Here you have information about this error and how to fix it: https://groups.google.com/g/idtracker-users/c/vc51vGs6658/m/0omJY9m_CwAJ
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