Not able to start IDH

[Ram Chander]

Hi,

  I have downloaded evaluation Vmware image and  started the VM. When I tried to access via browser  https://192.168.29.128:9443  it doesnt load and just spins.
It throws the below error on the VM. Please help how to fix this.

/usr/lib/intelcloudiu/log/catalia.out

[Create-Thread] Thread counter exceed max thread counter. Pool Name :rescheck Pool Max Size  :1 Current Size : 1

[IDH User]

Hi Ram,

The VM you downloaded is customized for direct usage and many people use the same. So, i think, the problem should be related to the environment in which you are running the VM.

Please check the below points:

1) Do you have enough memory on your physical machine?

2) Check if the intel manager service is up.

Run the following in the command prompt:

service intel-manager status

3) Restart this daemon, if required.

4) Give a few mins for the portal to come up after the service restart.

Do let me know if you are still not able to see it working..

And, we are moving to a new Product support portal. support.hadoop.intel.com.. I request you to post any further questions on this portal.

Thanks,

Manoj