I didn't proceed with the dropbox changeover with 1password because I actually had another issue with 1password that was causing me some grief. Having had 1password for ages, I think sometime between versions 4 and 7 there was an update which meant I ended up having two vaults running simultaneously: my desktop was able to only see one of them but on my phone I had two vaults: a "Primary" and a "Primary.opvault". It was causing me so much trouble because if I'd accidentally save a password to the wrong one on my phone, I wouldn't be able to see it on my computer. But I couldn't just delete the old one because it was considered as my original Primary vault.
It was a mess, and since I'd been wanting to update anyway, I ended up first doing a huge audit of both of my vaults, removing duplicates and deleting old passwords etc, and then upgrading to 1password 8 (yes, paying the subscription for it). This moved my primary vault to the 1password servers and removed the need for dropbox altogether.
I installed the mac dropbox update and the application began indexing my files. It has now been stuck for the last few days. I can only access some files. Many are now only available through dropbox.com and not in my app. If I add files to dropbox.com they are added to the indexing queue of the desktop app, but no progress is made regarding indexing. I've tried signing out, quitting, uninstalling, and reinstalling. I've seen similar threads, but no solutions have worked for me. Any help is much appreciated.
I've fixed the issue. I restarted my computer and let dropbox start indexing again. Then I used the dropbox icon in my quick access bar to sign out of dropbox completely. Waited a little and then restarted my dropbox by signing in again. This began a whole other round of updates for all my files, but once finished, the dropbox issue is gone. I can now access all my files the way I did before. I did have to reissue it permission (through system settings) to allow it to access and make changes to HD.
I lost the work I had been doing on some files on another computer when the files resynced. So, I would same the work you have done since the issue started to a different folder not on dropbox before logging out. Then when it's all synched up again, transfer the files back to dropbox.
So for older systems on older OS's this will or will not happen? ie my main rig is on Catalina and I wasn't planning on upgrading it anytime soon. Will I need to find another solution for our 20TB dropbox?? holy moly this is a disaster.
I also have this stuck on indexing problem, I currently can't make any of my files offline or edit from the new location..
I have to download them from dropbox.com .. I have 2.5 TB of files stuck in limbo. I
've checked the sync history as you suggested above and it's showing the last few files that I edited before I updated dropbox to the new location no clues that it has indexed anything.
Here's an extra bit of info if its relevant - Yesterday I added a drive to backup on a different machine, which didn't finish backing up before I closed the session - maybe this is something to do with it ? Also, I have not yet setup the other machine to move the location in Beta as I have this one
Hi Megan,
I went through the suggestions and as part of this process uninstalled and re-installed dropbox - Now dropbox won't start. I have checked the permissions are set properly in system preferences I have rebooted and still it will not start. It times out and gives me an error message and some info for support..
This video shows how in one of my dropbox folders, suddenly images are suddenly showing up with little cloud icons (online only) when they were originally offline (this is happening in all of my folders, I'm just showing you one of them). It also shows that when I simply open one of them, it makes it offline, but does not add the green checkmark. But when I simply choose "make available offline" rather than just opening it, it puts it on my computer but gives me the green checkmark this time (and as a reminder, none of my offline files ever had green checkmarks next to them after the conversion to the new mac cloud organization switch):
This video shows that when I add a new folder/file to the root dropbox folder it always gives me a green checkmark. But when I add a folder or file to any of the already existing folders (in this case the "Active" folder) it never gives me a green checkmark...unless after I add it, I go and click "make available offline". Obviously when I add something and don't set it to "online only" it should automatically get a green checkmark, right?
(Just noticed that when I quit the Dropbox app, the checkmarks and cloud icons remain. In the old structure, they used to disappear. Not sure if this means anything) (this is after quitting the dropbox app on my macbook):
My computer is up to date with syncing, but the main issue remains...that a ton of my offline files suddenly had a cloud icon next to them (online only), which is forcing me to redownload them, even though they seem to be on my computer. I just can't figure out how to tell where the original files are, because in the new dropbox folder in the new cloud storage location there is only a blue dropbox icon and not a folder scheme. I am waiting to make sure I have to re-download all the files that have suddenly become "online only" vs you giving us a proper solution that will solve the issue. I don't want my computer to suddenly be taking up twice the space necessary if these file are actually still on my computer.
I examined the MacOS Security & Privacy because I received the following Chrome Security Message when I tried to browse to while connected to an open public Wifi hotspot yesterday:
--------------------- Begin Chrome Security Message ---------------------
Your Connection is not private
Attackers might be trying to steal your information from www.dropbox.com (for example, passwords, messages, or credit cards).
www.dropbox.com normally uses encryption to protect your information. When Chrome tried to connect to www.dropbox.com this time, the website sent back unusual and incorrect credentials. Either an attacker is trying to pretend to be www.dropbox.com, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Chrome stopped the connection before any data was exchanged.
You cannot visit www.dropbox.com right now because the website uses HSTS. Network errors and attacks are usually temporary, so this page will probably work later.
ERR_CERT_COMMON_NAME_INVALID
--------------------- End Chrome Security Message ---------------------
Curious, as we can ourselves authorize OS X to give an app access to our information as needed. For example, we can authorize Dropbox access to our photos (if we were to use dropbox as a photo back-up)- why the need to give up access across the board as opposed to an as needed basis?
I'm not with dropbox, but from what I've understood after talking to support for awhile. The update of the location was forced down by the new MacOS, so they had to update the location to be compliant. Unfortunately, it breaks searching in dropbox and there doesn't seem to be a clear fix yet.
I seem to be having the same issue but can't really understand if I've been able to delete the cache. I transferred a large file from an external hd straight to dropbox that is online-only and my system data jumped filling all the space on my hd. I now can't even transfer any file from an external hd to dropbox as it say I need to free up space to do the transfer. I've used the shortcut SHIFT COMMAND (.)period for deleting cache which brought up a greyed out dropbox file but it wasn't labeled cache in any way. I deleted it anyway but didn't solve my problem. Any help would be appreciated as this makes my 2tb dropbox storage pretty useless if I can't even transfer files from and external hd. I did find somewhat of a workaround using dropbox.com and transferring that way but takes forever.
I recently installed the new Mac OS Ventura on my Macbook pro. As soon as it was all set up, I was told I had to delete my dropbox app because it is corrupt. I, therefore, deleted it, went to the dropbox site, and downloaded what I assumed was the latest app version. I went to install it and it refuses to install...literally, nothing happens. Can you help me understand what's going on? Thanks,
I followed this advice to sign out of dropbox on my Mac and back in again. I still do not have the contextual menu for dropbox, it is not syncing files that I drop in to the local mac dropbox folder (I drop them in to the web app instead) and I now waiting for Dropbox to sync over 1.5 TB of files which will take 30hrs. So I guess I'll know if the sync clears the issue the day after tomorrow. Not useful. Sonoma bugs are slowing my day down. Dropbox problems are just some on a long list.
Recently, I decided to make some of my dropbox files online only thinking this would reduce my hard drive space as I have done before with success. What happened is that I LOST disk space. Could anyone explain how this dilemma could happen? I lost 8 gigs of space instead of adding to my free space on my internal HD. Thank you. If I need to post this topic as new, please let me know.
I can see that it installs it in /opt/homebrew-cask/Caskroom/dropbox/latest/Dropbox.app and I can see that it has created a symlink /Applications/Dropbox.app that points to it, but when I look in Finder at my Applications folder, I don't see it there as I would if I had installed Dropbox from a .dmg file. Also, I don't know how to start Dropbox from this symlink. How do I get Cask to install OS X apps so that I can start them from either the Application folder or via the command line in a terminal session?
The behavior has changed over the last few months. If you update homebrew to version 1.0 and then run brew cask install dropbox, the application will now be physically moved into /Applications/, and the symlink will be created in /Applications/.
f448fe82f3