iDempiere Payment Document Number being overriden

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Lucas Valente

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Apr 23, 2026, 9:57:21 AM (5 days ago) Apr 23
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Hi community!

I'm having trouble with a behavior that I still don't know why is happening.

So, we have a Payment being created by SOAP API and then we are processing it (prepare or complete action, the outcome is the same). After we process it, it erases the current Document Number we have and places something like "<CardBrand> <Last 4 digits of credit card> 0/0".

I tried disabling document sequencing for that Document Type but to no avail. I've also tried finding a log somewhere that could give me some leads on why this is happening, but didn't find anything. 

Can someone help me on this?

Thank you in advance!

Carlos Antonio Ruiz Gomez

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Apr 23, 2026, 11:07:23 AM (5 days ago) Apr 23
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Welcome Lucas,

Check org.compiere.model.MPayment.setDocumentNo()

I think there are three SysConfig keys that you can configure to avoid that.

Regards,

Carlos Ruiz
https://www.bx-service.com/
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Lucas Valente

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Apr 23, 2026, 12:08:54 PM (5 days ago) Apr 23
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Thank you!

I'll take a look into that! I'm working as a third party, so I'm not sure I'll have access to code.
If there's any UI level configuration that I can set, it would be good as well!

But this already give me a good lead, so thank you very much!

Carlos Antonio Ruiz Gomez

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Apr 23, 2026, 12:26:59 PM (5 days ago) Apr 23
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Charles Ansong

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Apr 23, 2026, 3:08:01 PM (5 days ago) Apr 23
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deploy a local instance and make the changes. then you push the change to your employee/team.

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Lucas Valente

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Apr 23, 2026, 3:12:15 PM (5 days ago) Apr 23
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Thank you very much!!
This solved it!
Sorry, I'm still learning all this.

Lucas Valente
System Integrator | 
mindcloud.co 
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