Ijust switched from Mac to Windows. On my macbook I used to be able to zoom and pan using pinch and two-finger motions on the touchpad of my laptop, but on my new computer this is not working. I don't know if it's relevant, but this new laptop has a touchscreen. I found some other threads discussing a similar issue for an earlier version of indesign, and supposedly this was resolved a while back. However, running the latest version I am not able to use my trackpad as desired and it's quite frustrating as this is my preferred way of working. Is there a setting that I can change to fix this?
I'm a Mac user so I can't speak directly for Windows. But if you go to Edit > Preferences and click on the Interface section at left, you may find an option to "Enable Multi-Touch Gestures". Not sure if you have this on Windows or not but this might help. Can you use pinch and zoom in other programs on your computer?
Hey. I had this same problem and it was infuriating me. I fixed by ticking this box. Though it might have now broken zoom when using a mouse (cant test right now), the touchpad now does pinch to zoom.
I urge you to try to make the windows experience comparable to the Mac experience when working on a trackpad and no mouse across Illustrator, Indesign, and Photoshop. Perhaps it's easier on Mac for coding reasons, but as a Mac user in the past, simply allowing pinch to zoom and more control over pan sensitivity would drastically improve my experience.
Ever since I updated InDesign to the 2024 version, when I open it, it closes during loading. No error message, nothing. The only thing that "fixes" the issue is uninstalling it (I'm keeping the preferences). Then I get to use it, but when I turn off the computer and try to open InDesign the next day, it crashes again while loading.
Should I wait for a new update or is there something I should do? Since I have no error message, I have no idea what it could be, and it baffles me that reinstalling it solves this problem (but just for the day).
While I'm offering recommendations, I recommend disabling auto-updates in your CC Desktop app. This will allow you to control when you update and whether or not you remove earlier versions of InDesign. If auto-updates are on, the applications can update while you are out of the office and you'll come in and find all these issues and your older applications uninstalled.
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This update is messy, and is compounded by recent Sonoma upgrade option. Ventura 13.6.1. and InDesign 2023 will give you the most stable environment until the Adobe team gets all this worked out. And they are working on it.
I have had trouble with my Indesign not opening when I click on it from my doc on my Mac. I thought it might have been my laptop so I restarted my laptop which didn't solve anything. I then tried to open the file I wanted directly without any luck. So I uninstalled InDesign and reinstalled it last night and it seemed to have fixed the issue (the programme opened and worked fine). However, this morning when I tried to open Indesign, the same thing is happening and it won't open again. I'm not sure where to go from here as uninstalling and reinstalling the program when I need to use it isn't practical.
what is happening: I click on Indesign to open it and the 'loading' screen pops up for about 1-2 seconds and then disappears. The program isn't running in the background either as there is no option to close it or end the task in the task manager.
I had to use a later version of the program and it works now. I have a class mate who was having the same issue last year and she had to go to a later version. I also had a class mate have issues with premiere pro and they had to go to an older version too. Give it a go and see if that helps. You can do this by going into your adobe cloud, sceoll to the program and the 3 dots will open up another menu where it says about later versions - just click on one version before the current one and it will do its thing. Hopefully this works for you!
So I have done all of this and it still doesn't open. I have to uninstall and reinstall everyday to get it to work - and now I don't have any of my preferences.
When I downgrade to an earlier version my files from the newest version won't open.
Has Adobe addressed this? I see InDesign is in beta - is this what's causing problems for the normal one? Their programs always get glitchy before MAX and a new release. It's getting annoying.
SO I clicked the link in the response below: (here. ) This explained it all. Apparently because I didn't have all the auto updates toggled on, my computer wasn't showing an update when "checking for new updates". I toggled them all on, and magically it had an update to 13.5 I was running 13.2. Everyone says that's fixing it. Praying that's so.
Had the same issue where I could only open the app once after installing it. Deleting preferences didn't do anything...
I downgraded from 18.5 > 18.0 and the crashing doesn't seem to happen anymore.
I just became an adobe member and downloaded and installed InDesign through the creative cloud desktop. When I start the program it opens a dialog screen where he tries to load something in. After 1 to 2 seconds it closes again to then re-open and trying to load again. It keeps doing this in an infinite cycle of opening and closing (see picture).
I've seen such a tedious procedure with some of the installations of Creative Cloud at the university where I do my lecturing. Every time I connect to the server using Remote Desktop and start up whatever installed Adobe app there is, Adobe insists on that double-authentification process and sends me a six-digit number by mail to complete my log-in to e.g. InDesign or PhotoShop.
While the problem was occuring the only way I found make it work at first was to log off from creative cloud, then launch the program where I had to log in and it asked me the full double authentification proces every log in. I used 7 codes just today.
I wouldn't know how it would be with a shared computer situation as you have at your university, but do you first log in to the creative cloud or do you open the programs from the desktop? I think it would make a difference as it seems creative cloud holds everything together.
Problem: I have an existing Indesign document 60+ pages that uses lots and lots of tables. Every quarter this document gets updated to reflect new figures in the tables. This time I have opened after working on it yesterday and the font suddenly acts as if it's missing??
I have since deleted the font and replaced with Futura PT Condensed. BUT now this font acts as missing also. I have deleted all duplicates, it's a font synced from Typekit. I have the most updated version of Indesign (CC), though I did try to backdate Indesign and see if it worked (it didn't). I've also tried saving as an IDML file, on a different computer in the office, an older version of the document which has worked previously and now the font acts as missing. I have restarted my computer... I tried adding the font to the "Font" folder in Indesign folders. NOTHING WORKS.
Sometimes it looks fine that the font is there, and then I go to change the leading and boom, the font goes highlight pink and replaces with some dodgy font I can't even understand and acts as if it's missing again. Then I'll move out of the document and come back and it's miraculously there again, only to disappear again 5 mins later.
I ended up having to rebuild the whole document from scratch using a new font (it only went missing once during the re-layout and only for 5 mins). So this is still an issue for me, but not as urgent anymore. I'd still love to find out why it's happening, obviously haha.
I am having the same issue. I just refomatted my computer and reinstalled Adobe Indesign and it's still happening. I am on Window's 10 home computer. This is happening in ALL my documents but only with certain font's over and over and over again.
This is a huge issue for me- it's happening in all my files - trying Bills fix
Only I can't get tech support on the phone and have a massive 200-page document that's due Tuesday and the HELVETICA REGULAR goes missing of all things. On a Mac, did everything above. Trashed preferences.
Don't worry, Adobe tech support wasn't of much help. Because the font I initially used wasn't an adobe font they said they were unable to help me. So I changed it to an Adobe font and the issue persisted, but couldn't bring myself to sit on hold for another hour!
This might be too simple. My machine crashed (in Photoshop...) and when I re-opened InDesign, I had lost two fonts I was using. I definitely have them. InDesign subbed out the fonts and left no 'search' function avaliable. After a lot of cursing, restarting, trying to reactivate the necessary fonts inside creative cloud (this was key...) and panicking, here's what I did: open the project again, and it will give the same 'missing font' notice: highlight your lost font and it will ask which font you would like to replace it. If you scroll through THAT list, you will find, as I did, the 'missing' font is mysteriously available, just hidden. Click on the 'change font' button, and all is well.Lordy Lordy.
I am having this same issue. Many of my documents are now missing the BOLD of certain fonts. Futura BOLD, Oswald BOLD etc. All of these files were created by me and those fonts were resident on my PC when I created the documents. None of the above fixes work. I have an old version of INDD that typically runs just fine.
Having the same issue here, usually what happens is I will be working away fine. Suddenly I can't save. Comes up with error. Then next time I load file the fonts will be missing. I will try reinstall them (no Font manager at moment so no extra areas of failure) it will say they are already there and I can even use them in other adobe programs. If I flatten/outline text or change them as they don't show up it will then save fine...
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