Hope someone can help! There is a movie in my Save List, specifically Glass Onion, which is a Netflix movie. I want to delete that movie from my list, and there is no option to do so. I do understand that Netflix doesn't work with the Save List, which is the problem - the movie must have been in the My Feed queue before it changed over to Save List, and now it's stuck there. Just as you can't add a Netflix movie to your save list, you also, apparently, cannot delete a Netflix movie from the list.
I want to be very clear, before a rep responds, that I absolutely already know how to add and delete movies from my Save List the standard ways, and I do it all the time. However, the option to remove this particular item is just not there. But there must be some kind of recourse or workaround so it doesn't just remain stuck there forever.
So, any words of advice from the community? Anyone else had this issue and resolved it? If a rep can help, that would be great! (I also can't figure out how to contact Roku directly anymore, as used to be available.)
This issue is annoying me so much that I'd happily clear my entire Save List and re-add everything, just to get this one movie to disappear, lol. If that's an option, I also haven't figured out how to do that - how to clear the Save List (hopefully without doing a factory reset, which I'm not sure would even solve the problem).
Otherwise, search Google for "Roku telephone number" and look at the results just below the "People also ask" section. I tried to post one of the links (P***edConsumer.com), but my post got flagged and deleted.
For what it's worth, I managed to chat with a Roku representative, who was not able to help me at all. Like, AT ALL. Kept telling me to sign into Netflix and remove it from that list. Somehow I doubt that would help, because it's a separate list! Not to mention I am not even currently subscribed to Netflix - I don't even think it was in my Netflix queue, and I can't view it anyway, obviously. Regardless, there's another title stuck in my Roku Save list that has nothing to do with Netflix, and it too is stuck there.
OMG, I went in infuriating circles trying to explain this on the chat, and ended up basically being told there's nothing anyone can do about it. Not great, Roku. I'm pretty patient and understanding about most things, but ugh.
So the gist is, if there's a title which found its way onto your Save List in the past, and is currently either a Netflix title or not currently available to stream anywhere (aka "no providers found"), then you cannot delete it. And apparently Roku cannot or will not delete it for you. (Nor can you clear your entire Save List and start from scratch, apparently.) Seems like a system bug that needs to be fixed, and maybe I should report it that way, at least.
Again, that option doesn't exist on my app. I may have a different version of the app, I don't know, but it is not there - there are no dots at all when viewing the list as a whole, instead there's a box to check or uncheck on each title. I'll try to include some photos, to show what I'm seeing on my app:
We understand that limited use of non-approved cameras may be necessary in certain situations. Netflix is available to navigate those specific image capture decisions. Please reach out to your Netflix point of contact with any questions or concerns specific to your production. For information on using Non-Approved Cameras see: Non-Approved Cameras: Recommended Settings & Best Practices.
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Cameras that have been approved for Netflix productions are listed below. We will continue to maintain and update this list as new camera systems become available and are evaluated by our technologists.
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To ensure on-set framing meets the creative and technical needs of your production, a framing chart should be shot before principal photography begins and processed through the dailies, editorial, and VFX pipelines.
When using anamorphic lenses, extra resolution may be required for capture. Camera selection should take this additional need into account. Cameras that meet this resolution requirement and are approved for anamorphic capture are designated in the list above. If you are unsure if your desired camera system has the necessary resolution or have questions about anamorphic capture, Netflix is here to help. Please contact your Netflix project lead to discuss implications or concerns.
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Fortunately, Netflix announced it's improving My List by adding new features for Android and iOS users. Continue reading to learn how the changes simplify sorting through your saved content on Netflix.
My List is one of the tools you can use to manage what you watch on Netflix. The feature helps you flag content you want to watch at a later stage and is pretty easy to use. You can quickly add content to the list on the mobile app by hitting the My List (+) button on the TV show or movie's information page. You can later access the list in the Categories tab on the mobile app's Home page.
Upon opening your list, you'll notice it's sorted differently. Instead of a tile view, your bookmarked content appears as a list. But the biggest change is the host of filters Netflix has added to the mobile app to aid your search.
The most notable filters are the Started and Haven't Started sorting options. These options make it much easier to find something new or continue watching a TV show or movie you previously started. You can also filter content alphabetically, by content type, based on when it was released and when you added it to your list. Previously, you had to scroll through your whole list to find what you were looking for.
If you have a lot of content saved, the filters should reduce your scrolling time. Moreover, you can quickly delete titles that are collecting dust just by swiping them to the left. Before the update, you could only remove a title from your list on its information page.
Please note that the update only applies to Android and iOS users. At the time of writing, the revamped My List feature is already available on the Android app. The update will be rolled out to iOS users in the coming weeks.
We're all guilty of saving a ton of series we never get around to watching on Netflix. Navigating a long list of bookmarked shows can be a tedious task. Fortunately, Netflix has made it simpler by allowing you to quickly find the content you've saved with a few taps on your screen.
do you offer access to Netflix in your listing? If so do you use your own account? Pay for another account? Make them sign in with THEIR account? I have a Netflix account myself and a ROKU I can hook up -- I just today got my first inquiry about Netflix in the unit. I'm wondering how others do it.
I have an additional device account, one for guests. If a guest doesn't have their own account, they can request me to set up access to ours as a guest viewer. Although after 2 years and many bookings, I have had only 2 requests for me to set them up. Most have their own account these days.
We have a guest account for Netflix and Hulu and an old iPhone with nothing else on it signed in for guests to cast to the tv, via google chrome-cast. Old fashioned but does the job at low cost. (We have no tv service.)
Hi Emilia, I'll just be starting to offer Netflix for my guest this coming month and thinking of the same set-up as yours (guest will have access to my account, but with a different user profile). I'd like to ask if you had any instances where your guests have messed with the other profiles on your Netflix account. If yes, what did you do? Or if not, what have you done to prevent this.
@Jose-Feliciano0, just this week I noticed the Grinch was watched on my specific Netflix profile and there were two young children staying in one of my Airbnbs at that time. It doesn't bother me and doesn't happen often. No one has ever messed with my settings or anything like that. I would say it is more frustrating when they log out of my account and into their own. I have to check every time I am turning over the space for a new guest that Netflix is correctly logged into the right account. I would never give my password to a guest so if they get logged out it would require me going over to the apartment to log them back in (luckily, no one has asked me to do that.)
Hi Jose, So I'm a little behind on this thread & I've been looking into all this stuff with Netflix & if you offer up your own account could the guest potentially mess with the other accounts on it. Anyway, their is a way you can lock your other profiles so they would only have access to the one you want them to have..
I have a "guest profile" for Netflix/Hulu/Amazon but it is still my account. The account requires a password to be modified in any way, including ordering movies that are not included in the subscription so there's no way guests could change or charge anything.
The only issue I had once was someone signed in on their own account, then messaged me claiming that someone was watching stuff on their account after they checked out. We didn't have any guests during the time they claimed this was happening and we had logged them out anyways, so I think they had left their account logged in elsewhere.
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