Unable to Update Publication Status

[rafa...@gmail.com]

Hi!

A user of our system send us a problem reported when she will publish a sucession of registers in Atom (version 2.3.0). If she publish the registers individually, it works. The problem only occurs when will publish more than one register. Attached follows a print of the example of that has ocurred.

I search in the logs and I found these report:
2017/04/20 13:44:34 [error] 5895#5895: *2338 FastCGI sent in stderr: "PHP message: No Gearman worker available that can handle the job arUpdatePublicationStatusJob" while reading response header from upstream, client: 10.244.9.120, server: _, request: "POST /index.php/servicos-especiais/informationobject/updatePublicationStatus HTTP/1.1", upstream: "fastcgi://unix:/var/run/php5-fpm.atom.sock:", host: "atom.caxias.rs.gov.br", referrer: "http://atom.caxias.rs.gov.br/index.php/servicos-especiais/informationobject/updatePublicationStatus"

You have any idea of what can cause this?
Thanks, Rafael

[Dan Gillean]

Hi Rafael,

It sounds like there might be an issue with your Gearman configuration.

Did you follow the configuration instructions found on this page?

• https://www.accesstomemory.org/docs/2.3/admin-manual/installation/asynchronous-jobs/

You can always try restarting the atom-worker:

on Ubuntu 14.04:

• sudo start atom-worker # Starts the worker
  
• sudo stop atom-worker # Stops the worker
• sudo restart atom-worker # Restarts the workers
• sudo status atom-worker # Obtain current running status

on Ubuntu 16.04:

• sudo systemctl enable atom-worker   # Enables the worker (on boot)
• sudo systemctl start atom-worker    # Starts the worker
• sudo systemctl stop atom-worker     # Stops the worker
• sudo systemctl restart atom-worker  # Restarts the workers
• sudo systemctl status atom-worker   # Obtains current status

Let us know if that helps.

Regards,

Dan Gillean, MAS, MLIS
AtoM Program Manager
Artefactual Systems, Inc.
604-527-2056

@accesstomemory

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[rafa...@gmail.com]

HI Dan,

I had not created the Gearman Job Worker, I follow your tip and it works perfectly!

Thanks, Rafael.