Missing digital objects
Tim Wise
I was wondering is someone can help fill in the gaps with my knowledge of ATOM.
We are in the process of upgrading from ATOM 2.6.3 to ATOM 2.8.1.
All seems to be good except when we browse Digital Objects.
We can drill down on an item but when will click on it we get a 404 file not found.
The metadata for the object indicates there should be a file
Digital object metadata
Filename
List_of_Births_and_Deaths.pdf
Media type
Text
Mime-type
application/pdf
Filesize
1.1 MiB
Uploaded
August 22, 2016 9:01 PM
Can anyone tell me in which directory I would expect to find these files?
Thanks.
Tim
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Tim Wise E:
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Amaya Rodrigo
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Tim Wise
Good morning Amaya, thanks for the prompt response.
You were correct, for some reason the uploads were nested one directory down in another directory
Called uploads and the permissions where incorrect.
Thanks for your help.
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Amaya Rodrigo
- upgrading docs, make sure to follow those
- Check the Base URL setting, in Admin > Settings > Site information. AtoM uses this to determine the base path, so if it changed w the upgrade, all links might return 404s even if the uploads directory has been moved over
- There's general information on how the uploads directory is structured in the docs here. If they want a way to use SQL to output a specific list of paths to DOs in the uploads dir, and related description slugs, this SQL queryhere.
- If DO links and metadata can be seen on the description page, also try hovering over the links to see what path the browser will preview, which should help them determine a) if the base URL is set correctly, and b) where in the uploads dir to look for a specific object
- Making sure that the filesystem permissions are properly set is always helpful - command to run is here
- Always a good idea after making changes to run common maintenance tasks (clear application cache, restart PHP-FPM, possibly re-index if they had run indexing before moving over the uploads dir, and clearing web browser cache or testing in private/incognito mode), just to ensure they are seeing the most up to date results and not something cached that is now no longer correct!
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