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vially...@gmail.com

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May 27, 2019, 8:49:25 AM5/27/19
to AtoM Users
Hi!

I'm trying to configure ATOM following this https://www.accesstomemory.org/pt-br/docs/2.5/admin-manual/installation/linux/ubuntu-bionic/ but when I run the web installer and go through "Configure Search" to "Load Data" I get a  504 Gateway Time-out error.

So, I run tail -f /var/log/nginx/error.log in the server and saw this:

 [error] 1578#1578: *48 upstream timed out (110: Connection timed out) while reading response header from upstream, client: 10.10.20.66, server: _, request: "GET /index.php/sfInstallPlugin/loadData HTTP/1.1", upstream: "fastcgi://unix:/run/php7.2-fpm.atom.sock", host: "10.5.3.30:8080", referrer: "http://10.5.3.30:8080/index.php/sfInstallPlugin/configureSearch"


So, what I'm doing wrong or what I didn't right?

Dan Gillean

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May 27, 2019, 10:58:10 AM5/27/19
to ICA-AtoM Users
Hi there, 

We've recently discovered that the Nginx fastcgi timeout value is set by default to 60 seconds, but the web installer often takes longer than this to load, which causes the issue. We have opened a ticket to investigate this here: 
In the meantime, there are workarounds described in the following thread that should help you get up and running: 

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vially...@gmail.com

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May 28, 2019, 10:39:14 AM5/28/19
to AtoM Users
Thanks!

It's work!
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