Erreur installation ICA-ATOM : Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.

[Ndiaga Mahip Diop]

bonjour,

je peine à installer ICA-ATOM sur OVH. voici le message d'erreur que je vois sur mon fichier log : Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.

Quelqu'un peut-il m'aider ?

[Dan Gillean]

Salut, 

I posted this on your earlier thread but it was deleted, so I will add it here as well: 

First, I hope you are installing the most recent version of AtoM! 

ICA-AtoM 1.x is no longer being maintained or developed. We released AtoM 2.0 in 2013, and have been building on this since - the most recent release is AtoM 2.7.1. This is the same base code as ICA-AtoM 1.x, developed and maintained by the same team and released under the same license. However, in addition to updating the branding, we have added many new features, performance enhancements, bug fixes, and security patches since, including a new theme, a new faster search index, and more. All the documentation has been rewritten as well - please visit: 

• https://www.accesstomemory.org

If you are attempting to install an older ICA-AtoM release, please consider AtoM 2.x instead! 

In the meantime: it sounds to me like an error in your webserver configuration. If you search your error online, you will find that this has to do with how you have attempted to configure Apache as your webserver, specifically in the .htaccess file. See for example: 

• https://stackoverflow.com/questions/19071324/request-exceeded-the-limit-of-10-internal-redirects
  
• https://www.quora.com/How-do-I-fix-the-error-Request-exceeded-the-limit-of-10-internal-redirects-due-to-probable-configuration-error-Use-LimitInternalRecursion-to-increase-the-limit-if-necessary-Use-LogLevel-debug-to-get-a-backtrace-in-WordPress?share=1

That is the most advice I can offer at this time, because in AtoM 2.x we now recommend using Nginx as the webserver instead of Apache. 

If you are able, please try installing AtoM 2.7.1 instead! See: 

• https://www.accesstomemory.org/docs/latest/admin-manual/installation/ubuntu/

Dan Gillean, MAS, MLIS
AtoM Program Manager
Artefactual Systems, Inc.
604-527-2056

@accesstomemory

he / him

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[Ndiaga Mahip Diop]

Bonjour et merci pour votre réponse
Non, nous n'avons pas installé la dernière version plus que notre hébergeur nous propose des versions assez anciennes de PHP par exemple 5.4 sur lesquelles nous avons des applications qui tournent déjà. La mise à jour peut engendrer des dysfonctionnements sur certaines applications.

Aussi, je n'ai l'option que d'utiliser Apache.

J'exploite les liens et je vous ferai un retour. Merci d'avance

[Ndiaga Mahip Diop]

Re-bonjour,

c'est la version 1.3.0 qui est installé.

Sinon, je ne vois pas la solution sur les liens envoyés.

Il semblerait qu'il faut modifier le fichier .htaccess

Savez-vous quelle modifications je dois faire?

Le mercredi 18 janvier 2023 à 13:26:47 UTC, Dan Gillean a écrit :

[Dan Gillean]

Désolé, je n'ai aucune idée. 

I would start by searching your .htaccess file for "rewrite" and see what exists. Apache documentation may be helpful:

• https://httpd.apache.org/docs/current/rewrite/intro.html
  

You may wish to speak to your hosting vendor for support, or to find an Apache user forum where people can help you configure your htaccess file properly. 

Sorry, that's about the extent of the help we can offer! Good luck! 

Regards, 

Dan Gillean, MAS, MLIS
AtoM Program Manager
Artefactual Systems, Inc.
604-527-2056

@accesstomemory

he / him

To view this discussion on the web visit https://groups.google.com/d/msgid/ica-atom-users/c8787724-1e9a-4dd1-8697-930e2d6d1fcen%40googlegroups.com.

[Ndiaga Mahip Diop]

Merci encore pour votre réactivité.

Voici le contenu de mon fichier .htaccess

____

# BEGIN WordPress

<IfModule mod_rewrite.c>

RewriteEngine On

RewriteBase /

RewriteRule ^index\.php$ - [L]

RewriteCond %{REQUEST_FILENAME} !-f

RewriteCond %{REQUEST_FILENAME} !-d

RewriteRule . /index.php [L]

</IfModule>

# END WordPress