Habilitar subir archivos

[tben...@gmail.com]

Estimados Usuarios:

les pido su ayuda instale atom pero al entrar al sistema y empezar a utilizarlo he visto que no tengo la opción para subir archivos

que debo revisar o hacer hara que esta opción este habilitada??? mil gracias

Tatiana

[Dan Gillean]

Hi Tatiana,

We will need further information to be able to assist you. Some questions that will help us better understand your situation:

• What version of AtoM are you using?
• Did you follow our recommended installation docs?
• If yes, are you using Ubuntu 14.04 or 16.04?
• If no, what changes have you made?
• Are you logged into the application as an administrator when you are looking for the import options?
• When you say the import options are not there what do you mean - the import icon is not in the AtoM header bar? Or, clicking on it does nothing? See our basic import documentation here:
  
• https://www.accesstomemory.org/docs/2.3/user-manual/import-export/import-descriptions-terms/
• https://www.accesstomemory.org/docs/2.3/user-manual/import-export/csv-import/
  
• Have you looked in the Webserver logs to see if there are any errors related to this?
• Are there any other issues with your site, or does everything else seem to work as expected?
  

Etc. Any further information you can provide will help us help you!

Cheers,

Dan Gillean, MAS, MLIS
AtoM Program Manager
Artefactual Systems, Inc.
604-527-2056

@accesstomemory

[tben...@gmail.com]

Dan:

Muchas gracias por tu respuesta

aun no encuentro la solución a mi consulta

esta la dirección del sitio en el que realicé la instalación

http://www.bibvirtual.ucb.edu.bo:4090/

puedo enviarte el acceso tal vez es algo que nos falta

muchas gracias

Tatiana

[tben...@gmail.com]

we are using devian no ubuntu

El viernes, 24 de febrero de 2017, 17:30:02 (UTC-4), Dan Gillean escribió:

[Dan Gillean]

Hi Tatiana,

Thank you for sharing your site, but as a public user I still can't tell very much. It would help if you can provide more information. Please see my previous questions:

• What version of AtoM are you using?

It looks like you are using 2.3.0 or 2.3.1 - this is good to know.

• Did you follow our recommended installation docs?
• If yes, are you using Ubuntu 14.04 or 16.04?
• If no, what changes have you made?

You mentioned you are using Debian instead of Ubuntu. Please note that we don't test other distributions, so our amount of support is limited. You might want to check what version of PHP you have installed, and ensure that all the necessary PHP extensions have been properly configured. See:

• https://www.accesstomemory.org/docs/2.3/admin-manual/installation/linux/ubuntu-xenial/#php

All of these extension are required for AtoM to work. If they are not available in Debian, you may have to reinstall. This is true for other dependencies listed in the installation documentation.

Are there other changes? Are you using Nginx as your webserver, or Apache, or something else?

I recommend checking the versions of all dependencies you have installed - PHP, MySQL, Elasticsearch, your webserver, etc - and making sure they conform with the requirements. Please note that there may be a typo in our installation documentation I need to fix - you will need PHP 5.5 or higher for AtoM 2.3!

Answers to these other questions would also help:

• Are you logged into the application as an administrator when you are looking for the import options?
• When you say the import options are not there what do you mean - the import icon is not in the AtoM header bar? Or, clicking on it does nothing? See our basic import documentation here:
  
• https://www.accesstomemory.org/docs/2.3/user-manual/import-export/import-descriptions-terms/
• https://www.accesstomemory.org/docs/2.3/user-manual/import-export/csv-import/
  
• Have you looked in the Webserver logs to see if there are any errors related to this?
• Are there any other issues with your site, or does everything else seem to work as expected?
  

Etc. Any further information you can provide will help us help you!

Regards,

Dan Gillean, MAS, MLIS
AtoM Program Manager
Artefactual Systems, Inc.
604-527-2056

@accesstomemory

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