[Cross post from archivematica forum] qtSwordPluginWorker - File Not Found During Local Transfer

[Bronson Chapman]

Hello,

I'm currently troubleshooting an issue with getting Archivematica to successfully upload/display a DIP on Atom. I'm hoping someone can help confirm whether this is a configuration problem or a known issue with the SWORD deposit process.

Environment Details:

• OS: Ubuntu 22.04.5 LTS

• Archivematica: 1.17.1

• Atom (AtoM): 2.8.1 - 193

• Storage Service: 0.23.0

Local server setup (nginx):

• Atom: http://localhost:3000

• Archivematica: http://localhost:80

• Storage Service: http://localhost:8000

In Archivematica, the transfer and ingest processes complete successfully with no errors, and Archivematica is able to find the Atom slug and begin the DIP upload. However, the qtSwordPluginWorker fails with the following error log:

[info] [2025-08-08 09:20:30] Job 854 "qtSwordPluginWorker": Job started.
[info] [2025-08-08 09:20:30] Job 854 "qtSwordPluginWorker": Parameters: {"format":"http:\/\/purl.org\/net\/sword-types\/METSArchivematicaDIP","location":"file:\/\/\/fpcc-test-004-fe5e17e6-1c96-49eb-b723-b7c5fb1875fc","suggested_name":null,"objectId":"834","name":"qtSwordPluginWorker","id":"854"}
[info] [2025-08-08 09:20:30] Job 854 "qtSwordPluginWorker": A package was deposited by reference.
[info] [2025-08-08 09:20:30] Job 854 "qtSwordPluginWorker": Location: file:///fpcc-test-004-fe5e17e6-1c96-49eb-b723-b7c5fb1875fc
[info] [2025-08-08 09:20:30] Job 854 "qtSwordPluginWorker": Processing...
[info] [2025-08-08 09:20:30] Job 854 "qtSwordPluginWorker": Object slug: fpcc-test
[info] [2025-08-08 09:20:30] Job 854 "qtSwordPluginWorker": Processing complete, deleting "/home/archivematica/atom_sword_deposit/fpcc-test-004-fe5e17e6-1c96-49eb-b723-b7c5fb1875fc"
[err] [2025-08-08 09:20:30] Job 854 "qtSwordPluginWorker": Exception: File not found: /home/archivematica/atom_sword_deposit/fpcc-test-004-fe5e17e6-1c96-49eb-b723-b7c5fb1875fc
[err] [2025-08-08 09:20:30] Job 854 "qtSwordPluginWorker": File: /usr/share/nginx/atom/lib/AccessToMemory/Path.php
[err] [2025-08-08 09:20:30] Job 854 "qtSwordPluginWorker": Line: 152

Archivematica AtoM DIP Upload Configuration:

• Upload URL: http://localhost:3000/index.php

• Login email / password: confirmed correct for Atom admin user

• AtoM version selected: 2.x

• Rsync target / command: None

• Debug mode: Enabled

• REST API key: confirmed correct

• SWORD deposit directory: /home/archivematica/atom_sword_deposit (Configured following the guidance at https://www.accesstomemory.org/en/docs/2.8/user-manual/administer/settings/#sword-directory)

  • In addition, I have tried using /var/archivematica/sharedDirectory/watchedDirectories/uploadDIP/ and /var/archivematica/sharedDirectory/watchedDirectories/uploadedDIPs/ as SWROD deposit directories without any luck

I believe the issue is with my SWORD deposit directory, is this the correct location to find the file for a local transfer without rsync? If so, is it possible the file is being deleted prematurely before Atom can process it?

Thanks in advance for your time and any guidance.

Cheers,
Bronson

[Alberto Pereira]

Hi,

check that the file is actually in the target folder: /home/archivematica/atom_sword_deposit/.

If it is, it's very likely that atom (the linux user www-data, apache or php-fpm, depending) does not have permissions to access it.

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[Bronson Chapman]

Hello, 

I just wanted to give an update after I had (admittedly with a hack) solved my issue. For some reason the DIP was just simply not being found/moved to the Atom SWORD deposit directory, so I had to create a bash script to automate the process of moving the stored DIP to the SWORD directory, and setting correct permissions such the the DIP could be manipulated by Archivematica/Atom. Although this process requires 2 ingests, it successfully displayed media to Atom and the qtSwordPluginWorker completed successfully.