Problems with viewing uploaded images.

[IMAXINA AUDIOVISUAL]

 I have installed ATOM 2.7.3. The program attach the PDF or JPEG image correctly, but when clicking on the thumbnail, it appears the error message: 404 NOT FOUND. The program does this with all kinds of attached documents.

The images are uploaded to the ATOM database correctly.

He instalado el ATOM 2.7.3 y al adjuntar la imagen PDF o JPEG lo hace correctamente, pero al clicar en la miniatura no aparece el mensaje de error: 404 NOT FOUND. Lo hace con todos los documentos adjuntos.

Las imágenes sí están subidas a la base de datos de ATOM.

[Dan Gillean]

Hi there, 

Can you confirm that ALL upgrade steps were followed, including dropping and re-creating the database, as well as running the Symfony upgrade task, as outlined here?

• https://www.accesstomemory.org/docs/latest/admin-manual/installation/upgrading/

You say you have upgraded to version 2.7.3 but per the second screenshot, AtoM does not think so - it is announcing there is a newer version available, meaning it thinks you are still on version 2.7.2 or earlier. This can happen when steps are missed in the upgrade process. What is the full version number shown in Admin > Settings?

Have you set your base URL yet? See: 

• https://www.accesstomemory.org/docs/latest/user-manual/administer/settings/#site-information
  

AtoM uses this setting to construct the paths to digital objects. If you previously had a domain name set up but don't currently, that might cause issues as well. 

Let us know what you find! 

Cheers, 

Dan Gillean, MAS, MLIS
AtoM Program Manager
Artefactual Systems, Inc.
604-527-2056

@accesstomemory

he / him

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