Error 500 when deleting a series

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Roberto Greiner

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Sep 16, 2025, 2:45:05 PM (2 days ago) Sep 16
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Hi,

I have an atom 2.9.0 install, and when I try to delete a series, I got
an error 500 page.  Checking the NGinx error log, I got the following error:


2025/09/16 15:04:52 [error] 312872#312872: *4570 FastCGI sent in stderr:
"PHP message: PHP Fatal error:  Uncaught Error: Call to undefined method
Elastica\Index::deleteById() in
/usr/share/nginx/atom/plugins/arElasticSearchPlugin/lib/arElasticSearchMultiIndexWrapper.class.php:60
Stack trace:
#0
/usr/share/nginx/atom/plugins/arElasticSearchPlugin/lib/arElasticSearchPlugin.class.php(469):
arElasticSearchMultiIndexWrapper->deleteById()
#1 /usr/share/nginx/atom/lib/model/QubitInformationObject.php(373):
arElasticSearchPlugin->delete()
#2 /usr/share/nginx/atom/lib/model/QubitObject.php(605):
QubitInformationObject->delete()
#3
/usr/share/nginx/atom/apps/qubit/modules/informationobject/actions/deleteAction.class.php(43):
QubitObject->deleteFullHierarchy()
#4
/usr/share/nginx/atom/cache/qubit/prod/config/config_core_compile.yml.php(975):
InformationObjectDeleteAction->execute()
#5
/usr/share/nginx/atom/cache/qubit/prod/config/config_core_compile.yml.php(970):
sfExecutionFilter->executeAction()
#6
/usr/share/nginx/atom/cache/qubit/prod/config/config_core_compile.yml.php(956):
s" while reading response header from upstream, client: 2801:88:fd::50,
server: _, request: "POST
/index.php/dossie-de-pagamento-a-fornecedor-pessoa-fisica-ou-pessoa-juridica-v/informationobject/delete
HTTP/1.1", upstream: "fastcgi://unix:/run/php-fpm.atom.sock:", host:
"atom.fundunesp.org.br", referrer:
"https://atom.fundunesp.org.br/index.php/dossie-de-pagamento-a-fornecedor-pessoa-fisica-ou-pessoa-juridica-v/informationobject/delete"


I've restarted elasticsearch, but the error still happens. Any idea of
what could be happening or what else I should do to debug this?

Thank you,

Roberto Greiner

PS:

My setup:
Atom version 2.9.0
VM running in XCP-ng 8.2
Ubuntu 24.04.03
1TB storage for atom, 50GB for root
16GB RAM, 16GB swap

--
-----------------------------------------------------
Marcos Roberto Greiner

Os otimistas acham que estamos no melhor dos mundos
Os pessimistas tem medo de que isto seja verdade
James Branch Cabell
-----------------------------------------------------

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