Error Elasticsearch: Elastica\Exception\ResponseException

[Avisha Jeebodh]

Hello,

I upgrading AtoM 2.5.4 to 2.6.2.

But since the update I have the following error : Error Elasticsearch: Elastica\Exception\ResponseException

Can you help me ?

[Dan Gillean]

Hi Avisha, 

We'll need a bit more information to help you troubleshoot this issue. For example: 

• Where and when do you get this error message? During part of the upgrade process, or when trying to use AtoM post-upgrade?
• Please tell us more about your installation - have you followed the recommended installation instructions for 2.6.x (e.g. Ubuntu 18.04, MySQL 8.0, Elasticsearch 5.6, PHP 7.2, etc)? If no, what changes have you made?
• How much memory does your AtoM server have?
• Is there any more relevant information in the webserver error logs? See: https://www.accesstomemory.org/docs/latest/admin-manual/maintenance/logging/#web-server-logs

Cheers, 

Dan Gillean, MAS, MLIS
AtoM Program Manager
Artefactual Systems, Inc.
604-527-2056

@accesstomemory

he / him

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[Avisha Jeebodh]

Hello,

I have this error when i'm trying to use AtoM post-upgrade.

I follow the recommended installation instructions for 2.6.2.

My server have 50Go of memories.

I installed Nginx and i don't understand this following error on the error.log : 

Best Regards,

Avisha

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[Dan Gillean]

Hi Avisha, 

Do you have other applications installed on this server - or else have you added customizations to your AtoM instance? The paths in this error message do not appear to be coming from AtoM. It is also not showing the same error message as you first reported (an Elastica exception).

I would recommend that you check earlier error log messages and see if you can find the relevant one. 

Since the error message also implies that this relates to Elasticsearch, you can try using the search:status task to check on your search index, and make sure it is running as expected. You can run the following task from AtoM's root installation directory - if you've followed our installation instructions, this is typically /usr/share/nginx/atom. Run: 

• php symfony search:status
• See: https://www.accesstomemory.org/docs/latest/admin-manual/maintenance/cli-tools/#check-the-status-of-your-elasticsearch-index 

Please feel free to share the output of this command. 

Additionally, we can check on cluster health with: 

• curl -XGET 'http://localhost:9200/_cluster/health?pretty=true'
  
• See: https://www.accesstomemory.org/docs/latest/admin-manual/maintenance/elasticsearch/#check-cluster-health

Again, please share anything you find there. 

Cheers, 

Dan Gillean, MAS, MLIS
AtoM Program Manager
Artefactual Systems, Inc.
604-527-2056

@accesstomemory

he / him

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