Hi Sarah,
For our part, Artefactual does its best to provide free software and
free technical support by balancing the very limited resources we have
from client contract work. In doing so we are trying to reduce the
total technical costs for running archives software. However, it is
still up to the archival institution to figure out how to fund itself
and plan for the sustainability of its systems and other resources.
ICA-AtoM is a web-based application that is designed to run on a
webserver not a Mac workstation or laptop. Users can then access it
from a web browser running on any OS. Most open-source web software
runs on the Linux/Apache/Mysql/PHP,Perl,Python (LAMP) stack. If you
can't run that hardware yourself, you can get LAMP hosting for as
little as $10 per month, e.g.
http://dreamhost.com or
http://site5.com.
ICA-AtoM was designed to run on these types of hosting accounts. That
would be your cheapest option.
If you don't have the technical skill to install, configure and backup
your own copy of ICA-AtoM on your own web hosting account, Artefactual
offers an ICA-AtoM hosting service at $125 per month. This includes
backups and release upgrades. This is the service you've signed up
for. As per the software hosting agreement, at any time you can
request your hosted data back to import into your own ICA-AtoM
instance or to migrate to another application. That's basically a
summary of your options with ICA-AtoM. I'd encourage you to look at
other products and services as well but I suspect costs will be
similar if not more. I also want to point out that under the terms of
ICA-AtoM's GPL license, any other company or institution is free to
provide ICA-AtoM at a lower cost if they like.
Cheers,
--peter
Peter Van Garderen, President/Systems Archivist. Artefactual Systems.