Problems installing 1.0.9

[Helen]

Hi there - We've been looking at ICA-AtoM for our archive collection
at <a href="http://www.womenslibrary.org.uk/">Glasgow Women's Library</
a>, and although it looks very promising, we've had problems
installing the current version on our web server, and need a little
help in tracking down the problem.

The installation process gets stuck at the 'Loading data' stage - it
seems to be using up more PHP memory than the minimum recommended in
the ICA-AtoM documentation.

We get the error message:

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to
allocate 24 bytes) in [ICA-AtoM root]/lib/model/om/BaseObject.php on
line 422

(It doesn't always get stuck at the same place - that's just the file
name that comes up most often)

We're on a shared server, so we have no root access and limited
control over what settings we can change - increasing the PHP memory
limit being one of the things our hosting provider controls. Because
we had previously requested the PHP memory limit be raised to the
recommended 64MB, I want to be absolutely certain that this is the
cause of our installation problems before I go back to them -
basically that the PHP memory limit is the cause of the problem, and
not a side effect of a different problem with the installation
process.

Alternatively, I'd be grateful to know if there's a way to get round
this problem. (Skipping ahead to the final 'Configure site' stage
didn't work, surprisingly ;)

We installed the 1.0.9 version on our local server without any
problems with the PHP memory limit set to 64MB, but it's XAMPP rather
than a Linux server - I'm not sure how much difference that would
make, as the 1.0.9 version doesn't seem to need the <a href="http://
qubit-toolkit.org/wiki/index.php?title=Xampp_installation">convoluted
setup process</a> required by earlier versions when installing on
XAMPP.

Thanks in advance for any help!

[Evelyn McLellan]

Hi Helen,

Thanks very much for your detailed error report. I have passed this on
to our developers and one of them will get back to you soon.

Evelyn McLellan
ICA-AtoM Community Manager

[David Juhasz]

Hi Helen,

Yes, you are definitely running into the PHP memory limit, though I
must admit that I'm surprised that 64MB isn't enough memory for the
data load stage. :-/ Asking your hosting provider for a 128MB
memory_limit is really the only way to proceed at this point
unfortunately.

Regards,

David Juhasz,
Software Engineer, Artefactual Systems Inc.
http://www.artefactual.com | P: 604.527.2056 | F: 604.521.2059

[Helen]

Hi Evelyn & David - thanks for your quick response, and apologies for
not responding sooner. I've managed to increase the php memory limit
and install the 1.0.9 version, which is great - I've had to reduce the
memory limit after installation, but I'm hoping this won't affect
performance, and we'll be able to start testing the catalogue properly
now.

Thanks again,
Helen

[Mauricio Adriano]

Hi, I've had the same error, on elasticsearch step of installation:

Loading data

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to
allocate 32 bytes) in /var/www/atom/lib/model/om/BaseObject.php on line
515

However, the memory limit parameter of my php is 128M... Which would be a viable solution to continue the installation?

[Dan Gillean]

Hi there Mauricio,

What version of AtoM are you trying to install - 2.2.1? Are you following our default installation instructions (e.g. Ubuntu 14.04, MySQL 5.5+, ES 1.4-1.7, php 5.4+, Nginx webserver, etc), or are you using something different? Are you trying to load existing data, or is this a fresh install? Any other parameters that would be helpful for us to know?

Thanks!

Dan Gillean, MAS, MLIS
AtoM Program Manager
Artefactual Systems, Inc.
604-527-2056

@accesstomemory

--
You received this message because you are subscribed to the Google Groups "ICA-AtoM Users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to ica-atom-user...@googlegroups.com.
To post to this group, send email to ica-ato...@googlegroups.com.
Visit this group at https://groups.google.com/group/ica-atom-users.
To view this discussion on the web visit https://groups.google.com/d/msgid/ica-atom-users/dffb065c-ded7-438b-80ce-29022880a515%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

[raddao...@gmail.com]

Hi Mauricio,

That error is actually saying that the 128M are all used and it can't add another 32 bytes. So increasing the memory limit should help with that step, which requires a lot of memory to create and load the intial data to the Elasticsearch index.

Regards.

[Mauricio Adriano]

Hi Dan.

Follow the informations about our environment.

- SO server: Debian 2.6.32-48 squeeze4

- Version atom being installed: 2.2.1

- Apache Web server + PHP 5.3.3-7

- ES 1.7

- MySQL (in a separate server) 5.5.44

I've tried to follow the instructions exactly as the site (https://www.accesstomemory.org/pt-br/docs/2.2/admin-manual/installation/linux/)...

[Dan Gillean]

Hi Mauricio,

It looks like Radda has provided an answer for you. If possible, I would try to add more memory, even if only temporarily. Best of luck!

Dan Gillean, MAS, MLIS
AtoM Program Manager
Artefactual Systems, Inc.
604-527-2056

@accesstomemory

To view this discussion on the web visit https://groups.google.com/d/msgid/ica-atom-users/540d4e24-4255-430c-b420-609862bc8a69%40googlegroups.com.