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Ndivhuwo Phaduli
Oct 3, 2023, 1:59:33 PM10/3/23
to AtoM Users
when we search for the
entries in AtoM, it indicates that item
Dan Gillean
Oct 3, 2023, 2:53:13 PM10/3/23
to ica-ato...@googlegroups.com
Hi there,
It appears that your message got cut off.
If you are looking for troubleshooting help with your AtoM installation, it helps to know more about it, such as:
- What is the full version number shown in Admin > Settings?
- Did you follow the recommended installation instructions? If no, what have you changed?
- Have you made any custom code changes? Added a custom theme or anything else we should know?
- What is the default installation culture / language you are using?
- Does your installation meet the recommended hardware technical requirements listed here in our documentation?
As for the problem with search you are experiencing:
- Has it been this way since installation, or did something change?
- If something changed, do you know what caused the problem?
- What exactly happens when you try to search?
- What have you tried so far to resolve this issue?
Next, we have a number of suggestions on how to troubleshoot search index problems in this forum thread:
I recommend trying them and letting us know how it goes. If these suggestions don't resolve the problem, then at minimum please answer the questions above, and share the output of the search:status task, and we can then offer further suggestions on next steps.
Cheers,
he / him
On Tue, Oct 3, 2023 at 1:59 PM Ndivhuwo Phaduli <ndivhuw...@gmail.com> wrote:
when we search for the entries in AtoM, it indicates that item
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Ndivhuwo Phaduli
Oct 3, 2023, 11:56:03 PM10/3/23
to ica-ato...@googlegroups.com
Good morning
We are looking for proper technical training on ATOM implementation who can assist on this request.
Kind regards
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rakkitha samaraweera
Oct 4, 2023, 12:04:36 AM10/4/23
to ica-ato...@googlegroups.com
Yes, try to use admin settings to change options.
On Tue, Oct 3, 2023 at 11:29 PM Ndivhuwo Phaduli <ndivhuw...@gmail.com> wrote:
when we search for the entries in AtoM, it indicates that item
--
Dan Gillean
Oct 4, 2023, 8:17:10 AM10/4/23
to ica-ato...@googlegroups.com
Hi there,
You can contact in...@artefactual.com if you would like to discuss paid training options with Artefactual.
Cheers,
he / him
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