We are using AtoM 2.6.2 and waiting to upgrade to 2.7.
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We made some more attempts to replicate the issue and we concluded that this issue is most likely due to disabled data stream settings. and there is also the chance that some settings in treeview might affect how analytics tracks information.
Since there's a chance they might have a setting disabled I think this may help the user:
- Go to Admin Settings on the bottom of the side bar menu
- Under the property column, go to Data Streams
- Click the stream that is causing the issue
- Make sure Enhanced measurement is enabled
- Click the cog corresponding to Enhanced measurement
- Show advanced settings in Page views and make sure that Page changes based on browser history events is checked
Using browser history events seems to be able to get past the use of AJAX not loading a new page when users navigate the full width tree view.
Thanks for getting the feedback! That result totally makes sense... The fix should at least allow tracking to work for full width after 24hrs, but we will need to add some features to get full width tree view to be tracked in real-time. I'll add it to our backlog
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