Error 500 and error 203 on service worker

Skip to first unread message

Atom Intended

Jun 11, 2021, 12:23:31 AM6/11/21
to AtoM Users

I have tried to restart service worker, but the error 500 still persist. You can see the detail of error on picture below.
What steps I have to do to solve this?

Thank you.

Dan Gillean

Jun 14, 2021, 10:22:20 AM6/14/21
to ICA-AtoM Users
Hi there, 

I think what's happened is that you've hit the restart limit. In some cases, the atom-worker can get caught in a loop when an error occurs, constantly trying to restart and then failing again. To prevent this, our latest recommended service configuration imposes a restart limit of 3 attempts within 24 hours. Once that limit is hit, you need to manually enter a different command to restart the fail counter. Try the following: 
  • sudo systemctl reset-failed atom-worker
  • sudo systemctl restart atom-worker
  • sudo systemctl status atom-worker 

Dan Gillean, MAS, MLIS
AtoM Program Manager
Artefactual Systems, Inc.
he / him

You received this message because you are subscribed to the Google Groups "AtoM Users" group.
To unsubscribe from this group and stop receiving emails from it, send an email to
To view this discussion on the web visit
Reply all
Reply to author
0 new messages