The restaurant has modern looking equipment: Dining facility, cutlery etc.
The light, sound/ overall ambience was matching your expectation.
The appearance of the staff at the joint was appropriate
Materials associated with the service e.g. Pamphlets, statements, menu etc. are visually appealing
The time you have waited to be seated and to order has not been excessive
You find the restaurant’s design and decoration attractive
When you have a problem, the restaurant shows a genuine interest in solving it e.g. Error in the bill presentation, food not hot etc.
The restaurant performs the service right the first time. E.g. Order taken correctly and served the first time.
Do your eating habit(Veg/Non Veg) effect your choice of choosing the eating outlet
You like the arrangement of the table and the food in the restaurant
You feel safe in your transactions with the restaurant.
Members of the restaurant staff are competent, accessible and polite
The people and the environment of the restaurant are in accordance with its social level and status
Does line of sight effect your choice of outlet
The restaurant has opening hours convenient to you
Fast food joint location is an influential factor for your visit to a joint.
The restaurant accepts all major credit cards.
Does customization effect your choice of restaurant
The reason for going to this particular restaurant is taste of the food
The responsiveness of the restaurant is the reason for choosing a particular restaurant
I choose a restaurant because I associate myself with the kind of people who go there
The restaurant offers great value for money
The prices are pocket friendly
The prices are such that a regular visit to the food joint can be afforded
You feel close to the environment and the people in the restaurant
You have promptly received your bill and paid
I have had pleasurable visits at the resturant
It was wise of me to visit at the restaurant
I am satisfied with the restaurant overall
My experiences at the restaurant have exceeded my expectations
