Survey

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May 2, 2011, 4:34:52 PM5/2/11

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Dear Sir/Madam, Thank you for taking the survey. The survey should take about 5 minutes of your time.

Are you a regular investor in the stock market? *

If yes, what percentage of your income do you invest in the stock market? *

I have traded with (tick multiple options, if applicable) *

Do you know about Sharekhan? *

If yes, from where did you come to know about the company? *

What is your Investment Objective? *

What is your Investment Avenue? *

How should a broking company contact you? *

How do you manage your portfolio? *

11. Most Preferred sources of information about Investment are

My suggestion to broker regarding services, products and promotion?

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	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Brokerages charges
Initial account opening charges/ Annual maintenance charges
Products portfolio available
Promotional Schemes
Family/Friends Influence
Banking facility
Branch Network
Customer Services from the broker/complaint handling
Website/Software: Ease of Use (Simplicity)
Pace of transaction/Execution/Alerts
Research/ Effective Risk Management
Brand value of the Broker
Platform for Trading(messages, phone , personal etc)
Financial advisers and the agents
Transparency
Trading Terminal