Postmaster complaint updates (was Re: IBM.NET abuse and postmaster complaints announcement.)

[not...@ibm.net]

not...@ibm.net writes:

> These
> tickets have been updated, and interested complainants can call the
> ibm.net Helpdesk at 1-800-821-4612 with the account and ticket number
> included in the auto-response or the update response.

Please use the utility at:

http://www.ibm.net/cgi-bin/csshtml?parm=statc

to check the status of these truncated tickets instead of calling the US
Helpdesk at the above number. If the account or userid is unknown, enter
"UNKNOWN".

Again, we apologize for the inconvenience.

--
Internet Server Support <not...@ibm.net>

[Simon Slavin]

In article <8767qwa...@acropolis.ibm.net>,
not...@ibm.net wrote:

> Please use the utility at:
>
> http://www.ibm.net/cgi-bin/csshtml?parm=statc
>
> to check the status of these truncated tickets instead of calling the US
> Helpdesk at the above number.

Any chance you could put this message into the message you send out ?
It would make far more sense and save you a lot of phone calls.

Simon.
--
Simon Slavin -- Computer Contractor. | The mind abhors a vacuum. Without
http://www.hearsay.demon.co.uk | facts, they'll fill their heads with
Check email address for spam-guard. | fantasies.
Junk email not welcome at this site. | -- Jonathan Kellerman: _Time Bomb_