WAS 6.0.2.17 - Admin console - Error page exception on access

[Niall McLoughlin]

All

I've had working WebSphere and WebSphere Portal 6.0 environment for a number of weeks. There have been no configuration changes in the last couple of days, although I have gone into the admin consoles a couple of times to check config settings.

Today, the admin console for both the WebSphere_Portal and server1 servers come up with an error page when trying to access. The error page displayed is URL : https://localhost:10003/ibm/console/logonError.jsp

Sorry for the long error post, but I'm stumped. I've seen a couple reports of the same problem, but no-one has posted a resolution. Any guidance is very much appreciated.

The error displayed is:
Error page exception
The server cannot use the error page specified for your application to handle the Original Exception printed below. Please see the Error Page Exception below for a description of the problem with the specified error page.

Original Exception:
Error Message:
Error Code: 500
Target Servlet: /logonError.jsp
Error Stack:
javax.servlet.jsp.JspException
at com.ibm.ws.console.taglib.common.DetectLocaleTag.doStartTag(DetectLocaleTag.java:126)
at _ibmjsp._logonError._jspx_meth_ibmcommon_detectLocale_0(_logonError.java:1115)
at _ibmjsp._logonError._jspService(_logonError.java:315)
at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:91)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1572)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1521)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:113)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:82)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:759)
at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:121)
at com.ibm.ws.jsp.webcontainerext.JSPExtensionServletWrapper.handleRequest(JSPExtensionServletWrapper.java:204)
at com.ibm.ws.jsp.webcontainerext.JSPExtensionProcessor.handleRequest(JSPExtensionProcessor.java:254)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3071)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:236)
at com.ibm.ws.webcontainer.VirtualHost.handleRequest(VirtualHost.java:210)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1958)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:98)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:472)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:411)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:101)
at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1701)
at com.ibm.ws.tcp.channel.impl.WorkQueueManager.requestComplete(WorkQueueManager.java:566)
at com.ibm.ws.tcp.channel.impl.WorkQueueManager.attemptIO(WorkQueueManager.java:619)
at com.ibm.ws.tcp.channel.impl.WorkQueueManager.workerRun(WorkQueueManager.java:952)
at com.ibm.ws.tcp.channel.impl.WorkQueueManager$Worker.run(WorkQueueManager.java:1039)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1471)

Error Page Exception:
Error Message:
Error Code: 0
Target Servlet: null
Error Stack:
javax.servlet.jsp.JspException
at com.ibm.ws.console.taglib.common.DetectLocaleTag.doStartTag(DetectLocaleTag.java:126)
at _ibmjsp._error._jspx_meth_ibmcommon_detectLocale_0(_error.java:251)
at _ibmjsp._error._jspService(_error.java:124)
at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:91)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1572)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1521)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:113)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:82)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:759)
at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:121)
at com.ibm.ws.jsp.webcontainerext.JSPExtensionServletWrapper.handleRequest(JSPExtensionServletWrapper.java:204)
at com.ibm.ws.jsp.webcontainerext.JSPExtensionProcessor.handleRequest(JSPExtensionProcessor.java:254)
at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.forward(WebAppRequestDispatcher.java:334)
at com.ibm.ws.webcontainer.webapp.WebApp.sendError(WebApp.java:2677)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3100)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:236)
at com.ibm.ws.webcontainer.VirtualHost.handleRequest(VirtualHost.java:210)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1958)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:98)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:472)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:411)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:101)
at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1701)
at com.ibm.ws.tcp.channel.impl.WorkQueueManager.requestComplete(WorkQueueManager.java:566)
at com.ibm.ws.tcp.channel.impl.WorkQueueManager.attemptIO(WorkQueueManager.java:619)
at com.ibm.ws.tcp.channel.impl.WorkQueueManager.workerRun(WorkQueueManager.java:952)
at com.ibm.ws.tcp.channel.impl.WorkQueueManager$Worker.run(WorkQueueManager.java:1039)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1471)

On startup, the SystemOut.log contains the following error when initializing the console application

[20/11/08 17:17:21:922 GMT] 00000018 ServletWrappe A SRVE0242I: [adminconsole] [/ibm/console] [EventInitializer]: Initialization successful.
[20/11/08 17:17:21:969 GMT] 00000018 ActionServlet I org.apache.struts.action.ActionServlet init inside init....
[20/11/08 17:17:22:203 GMT] 00000018 ServletWrappe E SRVE0100E: Did not realize init() exception thrown by servlet action: java.lang.NoClassDefFoundError: org/apache/commons/collections/FastHashMap
at org.apache.commons.beanutils.BeanUtils.(BeanUtils.java:106)
at org.apache.struts.action.ActionServlet.initModulePlugIns(ActionServlet.java:1169)
at org.apache.struts.action.ActionServlet.init(ActionServlet.java:475)
at javax.servlet.GenericServlet.init(GenericServlet.java:256)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.init(ServletWrapper.java:310)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.initialize(ServletWrapper.java:1696)
at com.ibm.wsspi.webcontainer.extension.WebExtensionProcessor.createServletWrapper(WebExtensionProcessor.java:140)
at com.ibm.ws.webcontainer.webapp.WebApp.getServletWrapper(WebApp.java:820)
at com.ibm.ws.webcontainer.webapp.WebApp.initializeTargetMappings(WebApp.java:547)
at com.ibm.ws.webcontainer.webapp.WebApp.initialize(WebApp.java:419)
at com.ibm.ws.webcontainer.webapp.WebGroup.addWebApplication(WebGroup.java:117)
at com.ibm.ws.webcontainer.VirtualHost.addWebApplication(VirtualHost.java:128)
at com.ibm.ws.webcontainer.WebContainer.addWebApp(WebContainer.java:939)
at com.ibm.ws.webcontainer.WebContainer.addWebApplication(WebContainer.java:892)
at com.ibm.ws.runtime.component.WebContainerImpl.install(WebContainerImpl.java:167)
at com.ibm.ws.runtime.component.WebContainerImpl.start(WebContainerImpl.java:391)
at com.ibm.ws.runtime.component.ApplicationMgrImpl.start(ApplicationMgrImpl.java:1245)
at com.ibm.ws.runtime.component.DeployedApplicationImpl.fireDeployedObjectStart(DeployedApplicationImpl.java:1067)
at com.ibm.ws.runtime.component.DeployedModuleImpl.start(DeployedModuleImpl.java:547)
at com.ibm.ws.runtime.component.DeployedApplicationImpl.start(DeployedApplicationImpl.java:751)
at com.ibm.ws.runtime.component.ApplicationMgrImpl.startApplication(ApplicationMgrImpl.java:909)
at com.ibm.ws.runtime.component.ApplicationMgrImpl$AppInitializer.run(ApplicationMgrImpl.java:2020)
at com.ibm.ws.runtime.component.ComponentImpl$_AsynchInitializer.run(ComponentImpl.java:304)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1471)

[apa...@llbean.com]

Restart all java process running on the Dmgr box. Keep an eye on the Dmgr's SystemOut.log while it's being restarted. This may help you to find actual cause of the prob.

-andorid

[Niall McLoughlin]

Hi G1 Android

Thanks for replying. That error the FastHashMap error is the only error thrown during startup, but it is thrown repeatedly. The first occourence is the one I have listed, which happens straight after initialization of the /console application.

I can understand if I had broken one console app through a mistake, but for both servers to have the same error at the same time ????

[Ken Hygh]

Both servers on the same machine? same profile? shared filesystems?

Ken

[niallrmc...@gmail.com]

Hi Ken

That's right. It's a fresh build of Portal 6.0.2.17 in an UAT
environment. No one has access to the server, and I haven't made any
changes since the initial build. Obviously something must have changed
though :o(

The first error reported seems like a red herring though.

[niallrmc...@gmail.com]

Resolved.

It seems that despite my assertion that there were no changes, one of
the developers was given access to the box and added over 40 jar files
to the /lib/ext/ folder. One of these is causing a classpath
contention as once they were removed, everything came back to me.
<sigh>