x324 errors
Adam Webb
Hey everyone,
Does anyone know what is going on when we get this error on lanes?
05/06 10:08 CC 003 5 X324 ERROR ON FILE READ - CHECK SYSTEM LOG
SOURCE: Terminal Application
APPLICATION NAME: JSIFTS10
DATA: 4B5224414D4F50455241 *KR$AMOPERA*
--------------------------------------------------------------------------------
05/06 10:08 CC 003 3 X324 ERROR ON FILE READ - CHECK SYSTEM LOG
SOURCE: Terminal Application
APPLICATION NAME: JSIFTS10
DATA: 01001380F306CD001B03 *..........*
--------------------------------------------------------------------------------
Adam Webb I
Installations Manager I Postec, Inc. I 1125 Northmeadow Parkway
#114 I Roswell, GA 30076 I
( 678-424-4000 X165 I
* aw...@postec.com
I www.postec.com
Benjamin Smith
Let’s start with your error. Look at the excerpt below from the ACE Guide to Operations.
While this does not provide much information let’s go a bit further. Note that this message carries a severity of 3 or 4. Now look at the system log message(s).
The log is presented in order of newest to oldest. When we look at your logs entries we see that the first one has a severity of 5. This means that it is a continuation of the second message shown. See the severity chart below.
The beginning of the message has a severity of 3 (Warning). From the information provided, it looks like the terminal application is trying without success to read the Operator Authorization file (EAMOPERA). The key is that this event MIGHT require action. It might also be an error that the terminal application is programmed to handle and is resolved. Are there any observable events occurring when you get this message? What else is going on?
Ben
Peace!
Benjamin
L. Smith / Senior Solutions Architect
Arrow Enterprise Computing Solutions
Retail Solutions Group
Glen Glasscock
If you just went form V4 to V6 I would say that the Default Operator under Options – Security doesn’t exist.
I’ve seen this error in that case. I put mine to 9999999901 I think and it went away.
Thanks,
Glen Glasscock
Cash Register Services, Inc.
1601 Mac Davis Lane
Lubbock, Texas 79401
(806) 765-3289 Phone
(806) 765-3189 Fax
gglas...@SolutionsGrocersTrust.com
Delivering Technology Solutions, Earning Grocer’s Trust
Adam Webb
and the winner is Glen!
Thanks, this was the problem…
Adam Webb I
Installations Manager I Postec, Inc. I 1125 Northmeadow Parkway
#114 I Roswell, GA 30076 I
( 678-424-4000 X165 I
* aw...@postec.com
I www.postec.com
Benjamin Smith
Hi is the voice of reason, as always. Thanks Glen.
Adam Webb
your input is much appreciated too, and you are often correct as well..
Adam Webb I
Installations Manager I Postec, Inc. I 1125 Northmeadow Parkway
#114 I Roswell, GA 30076 I
( 678-424-4000 X165 I
* aw...@postec.com
I www.postec.com
From:
IBM...@googlegroups.com [mailto:IBM...@googlegroups.com] On Behalf Of Benjamin
Smith
Sent: Wednesday, May 06, 2009 1:03 PM
To: IBM...@googlegroups.com
Subject: RE: x324 errors
Hi is the voice of reason, as always. Thanks Glen.
Glen Glasscock
The winner is the one who always makes the mistakes first…
;-)
Glen Glasscock
Cash Register Services, Inc.
1601 Mac Davis Lane
Lubbock, Texas 79401
(806) 765-3289 Phone
(806) 765-3189 Fax
gglas...@SolutionsGrocersTrust.com
Delivering Technology Solutions, Earning Grocer’s Trust
From:
IBM...@googlegroups.com [mailto:IBM...@googlegroups.com] On Behalf Of Adam Webb
Sent: Wednesday, May 06, 2009 12:04
PM
To: IBM...@googlegroups.com
Subject: RE: x324 errors