Hello Paige,
I have forwarded this issue on to our SafetyCloud engineering team, and I will let you know once they have completed investigating this issue for you.
As for the other issue you mentioned, it could be a mail configuration issue. Audits and templates being exported and emailed from the app never touch our infrastructure.
iAuditor only requests the mail application
on your device to send the file. When you click on "Send" the control
is passed on to your device's mail application.
It could also be that the attachment is too
large. You can try a different email address or use Dropbox. Also, if you tap
the "Open With" button at the right hand side of the preview screen,
you can use Google Drive, Box, etc., if these apps are installed in your
device.
If I can be of further assistance, please let me know.
Sincerely,
Haydee