Using photos from camera roll

Dean Wallace

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Nov 23, 2019, 4:35:08 PM11/23/19

to iAuditor Support

Hello, I am having an issue with using photos from my phone camera roll, I can see all photos via the phone camera roll album but when I go to apply them through the app not all the photos are visable.
Note all camera roll photos are in the same default camera roll album.
Using a Google pixel 3
Thanks

Natalie Allan

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Nov 23, 2019, 5:22:34 PM11/23/19

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Hi Dean,
I think your issue is your phone settings arent allowing the iAuditor app to access your camera roll.
Try opening the main Settings app .Tap Apps or Application Manager (depending on your device, this may look different).Tap the app you want to update.Tap Permissions.Turn permissions on or off.

Natalie Allan

www.natalieallanconsulting.com

Dean Wallace

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Nov 23, 2019, 5:42:02 PM11/23/19

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Thanks for your suggestion Natalie, unfortunately it didn't work.

iAuditor Support

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Nov 25, 2019, 1:38:54 PM11/25/19

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Hello Dean,

If you are still having issues, feel free to email the iAuditor Support team directly at sup...@safetyculture.io. Our analysts will be happy to assist there.