Video window on Windows 7 RT Station

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Peter K

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May 23, 2012, 12:52:32 PM5/23/12
to IADS, mike....@scaled.com
Hi folks!

We've recently moved our control room from a workgroup to a domain.
We have a mix of Windows 7 and Windows XP Machines. We have an issue
with the Windows 7 machines where the video client will be blank if we
start the RT Client as a non-administrator local user, but if we log
in as an administrator (or right click it and select 'Run as, then
select and admin login), it displays video correctly. The firewall is
currently off for all users, so I don't think that's the issue. Does
anyone have any ideas what could be going on?

Thanks a lot!

-Peter

Kathy Rodittis

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May 23, 2012, 1:54:09 PM5/23/12
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Hi Peter-

Windows 7 has introduced some new permission "features" and it could be
they're hampering you.

Try lowering the User Access Controls one click at a time and see if that
makes a difference for video display. You can find the them under:
Control Panel->User Accounts and Family Safety->User Accounts->Change User
Account Control Settings

Also if you see any issues with the performance window, try adding your user
accounts to the following groups:

Performance Log Users
Performance Monitor Users
Power Users

-Kathy
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Michael Jones

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May 23, 2012, 2:07:47 PM5/23/12
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Thank you MS for introducing the new question, "When is an Administrator not really an administrator?"  Unfortunately, the answer is now "Never unless explicitly invoked" or if the UAC is lowered.
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