Questionnaire for Research

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Respected Sir/Madam, As a part of learning Research, I am working on one Research paper. So, please contribute in research by giving your valuable time for filling up the questionnaire by clicking on link given below. Regards, Foram Shah Assistant Professor, Shivam Institute Of Management, Valasan. Email id: fora...@gmail.com

PERCEPTION OF CONSUMERS RELATED TO DEVIANCES IN ONLINE VIEWED PRODUCTS & RECEIVED PRODUCTS

Full Name * E- mail Id * Age (in year) * 11 – 30 31 - 50 51 - 70 Gender * Male Female Education * 10th Pass 12th Pass Diploma Graduate Post Graduate Ph. D Other: Family Annual Income * Rs 0 – Rs 2,50,000 Rs 2,50,001 – Rs 5,00,000 Rs 5,00,001 – Rs 10,00,000 Rs 10,00,001 or more Do you purchase product online? * Yes No Note : If your answer for is no, please do not go for further questions Option 1 Which E-commerce website do you use? * Flipkart Snapdeal Amazon India eBay Yep me Paytm Other: How frequently do you purchase from E-commerce websites? * Rarely Frequently Mostly Always Do you feel safe in online purchase? * Yes No Advertisements are misleading * 1 2 3 4 5 Strongly Disagree Strongly Agree Information provided about products are not complete * 1 2 3 4 5 Strongly Disagree Strongly Agree Product deliver are not as per the order * 1 2 3 4 5 Strongly Disagree Strongly Agree Damage product deliver by the firms * 1 2 3 4 5 Strongly Disagree Strongly Agree Difference in quality of product display and received * 1 2 3 4 5 Strongly Disagree Strongly Agree Variation on product specification and received product * 1 2 3 4 5 Strongly Disagree Strongly Agree Incomplete order received * 1 2 3 4 5 Strongly Disagree Strongly Agree Not reimbursement of money as per the term and condition of purchase, even after cancellation of order * 1 2 3 4 5 Strongly Disagree Strongly Agree Duplicate product received * 1 2 3 4 5 Strongly Disagree Strongly Agree Packaging of product is satisfactory * 1 2 3 4 5 Strongly Disagree Strongly Agree Hidden charge in online buying of product * 1 2 3 4 5 Strongly Disagree Strongly Agree Shipping charges is clearly indicated for each location and each product on website * 1 2 3 4 5 Strongly Disagree Strongly Agree Never submit passwords through Google Forms. Powered by This content is neither created nor endorsed by Google. Report Abuse - Terms of Service - Additional Terms

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[Foram shah]

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